Food & Beverage Cast Member Roles at the Morocco Pavilion at EPCOT

Résumé du poste:

Responsabilités:

• Greet Guests and use our passion for Disney to connect with them and provide assistance and information
• Uphold location theming by maintaining a role in the show, while providing excellent Guest Service.
• Share knowledge of alcoholic beverages, including beers, wines, liquors and liqueurs, and maintain knowledge of cocktail recipes
• Properly open, pour and handle alcoholic beverages and use appropriate bar tools to perform various drink making techniques including stirring, shaking, mixing, blending and layering
• Record and process Guest orders accurately through a point-of-sale system (POS register), handling cash and other forms of payment
• Set up and break down bars and understand bar sanitation and cleaning guidelines
• Be responsible for following Responsible Vendor Procedures as well as all food safety regulatory requirements and company standards for Food & Beverage Service

• Greet Guests, provide assistance and information, explain restaurant promotions, upsell and record menu orders and input orders into the point-of-sale computer system, while handling cash and other forms of payment
• Follow all food safety regulatory requirements and company standards
• Balance serving multiple tables simultaneously throughout a shift, leading our Server stations and resolving Guest situations
• Uphold location theming by maintaining a role in the show, while providing excellent Guest Service and demonstrating general wine and cocktail knowledge
• Demonstrate strong memorization and mathematical skills
• Will work in all types of locations including lounge, club, or pool areas (Cocktail Server roles will be outside)

• Greet and connect with Guests, offer assistance, provide information, and explain location offerings
• Uphold location theming by maintaining a role in the show
• Follow all food safety regulatory requirements
• Capture and input orders into the point-of-sale computer system
• Handle cash and other forms of payment
• Handle all types of food, including common allergens
• Demonstrate general wine, beer, and cocktail knowledge at select locations, and be comfortable serving alcohol
• Provide excellent Guest service

Qualifications Nécessaires:

• Must be at least 18 years old
• MUST be able to demonstrate Cultural Authenticity pertaining to Morocco
• At least 1 or more years of full service experience as a Beverage Server Tipped (Bartender)
• At least 1 or more years of full service experience as Food & Beverage Server
• Cast Members will work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products
• Strong written, verbal and interpersonal communications skills
• Experience managing, prioritizing, and supporting multiple responsibilities efficiently
• Observational skills to identify Guest needs and ensure safety guidelines are being followed
• Understand and explain menu offerings to Guest and answer questions about the food products
• Follow all food safety regulatory requirements and company standards
• Partner with team to make adjustments for operational changes
• Passion for connecting with Guest and Cast Members from all lines of business to provide excellent service
• Operate mobile devices and other computer systems
• Physical role including heavy lifting, pushing, pulling, grasping, bending, twisting, standing & walking for extended periods, climbing, and kneeling
• Exposure to extreme temperatures, from high heat areas in the kitchen and outdoors, to cold areas in freezers and coolers
• Cast Members may be required to handle cleaning chemicals and supplies

Compétences Souhaitées:

• Bilingual preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
• Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

Informations Supplémentaires: