Social Media Coordinator, UK & EMEA

Be you, be here, be part of the story!

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

Values 

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day. 

We are looking for a Social Media Coordinator to join our team, in a newly created role. You will join the Disney+ team as someone that loves streaming great TV and has an appreciation for pop culture. You will join as a member of the broader comms, social and influencer team.  

The role will ensure the smooth running of Disney+ UK’s social channels as well as ensuring our EMEA colleagues are set up for success. The role will manage assets through multiple business departments, manage our daily request platform and ensure the smooth running of the service across EMEA. You will work closely with our creative services teams to ensure markets have what they need to deliver fantastic campaigns. 

Working in a close-knit team, your role is responsible for the day-to-day management of influencer driven campaigns from early planning to execution, to drive awareness of our brand and titles to our target audiences.  

The ideal candidate has exceptional organisational and creative knowledge, a good grasp of creative copywriting that’s suitable for social platforms and brings a willingness to react quickly with a ‘can do’ solutions-based attitude in an ever-changing landscape. 

We are a team that’s passionate about what we do. We approach our work with a positive mindset with creative approaches to problem-solving, no matter the task. We support each other to do the same. We’re respectful of each other and are individually committed to each fostering a team that is trusting, transparent and inclusive. We are committed to excellence at all levels and are always looking to improve. We know that our roles can require resilience, and we support each other to flourish.  

The opportunity for you: 

• Content calendar forward planning  

• You will manage scheduling, copywriting, asset distribution and maintain accurate records (briefs/music and talent clearances etc.), and improve flow of communication and delivery between EMEA and global teams  

• You will oversee the social content calendar that requires detailed understanding of the Disney+ content landscape, fractured date approach and ensuring we’re acting in an agile way where required 

• You will work with the team to ensure suitable planning and access to both assets and content  

• You will need to familiarise yourself with multiple content repositories and platforms 

• Support broader team on projects and events, often called upon to be involved to ensure smooth running of junkets, and securing content for our platforms  

• Part of a wider social media ecosystem with cross-team collaboration, supporting internal processes and informing playbooks, governance and best practice 

• Disciplined approach to managing complex internal process to solve problems and coordinate with stakeholders across markets and globally on any reporting requirements following any local market incidents 

• Use judgement and knowledge to shape solutions to contribute to optimal ways of working in step with the broader business expectations 

The experience you will have: 

• Familiarity with content planning, scheduling, and planning tools for the smooth running of a number of social channels 

• Ideally you will have experience working with multiple asset systems and content management platforms between markets and global teams 

• Collaboration is your middle name. You love to work with others, and aren’t afraid to speak up and this may be with multi-territory teams 

• You are known to be proactive and highly organised with the ability to plan and manage multiple platform outputs  

• You have a general understanding of the UK social media landscape, from understanding what can cut through where to know what will drive engagement rates 

• Approachable and confident manner with a flexible, can-do attitude, collaborating for success 

• You are passionate about great TV – across genres, and are able to channel this into your work being consistently curious and looking for ways to innovate 

• You love the media and entertainment industry, and bring demonstrable experience in a social media team and agency ideally from a TV or streaming service background 

The Perks: 

• 25 days annual leave 

• Private medical insurance & dental care 

• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free 

• Disney Discounts: you are entitled to discounts on designated Disney products, resort food and beverages and ticketing 

• Excellent maternity & paternity leave 

• Business Resource Groups – Women @ Disney, Diversity @ Disney, Pride @ Disney etc.