Assistant Housekeeping Manager
Postuler maintenant Postuler ultérieurement Job ID 1244498BR Emplacement Shipboard Entreprise Disney Cruise Line Date de publication 25/07/2025Résumé du poste:
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As an Assistant Housekeeping Manager, you will use your housekeeping knowledge, while building lasting relationships with other department managers and staff. Collectively, you will share a common goal, and that is to exceed Guest expectations. Additionally, you will help develop housekeeping crew, as you guide them on their path to success! Thus, you will play an important role within the Disney Cruise Line team.
You will report to the Housekeeping Manager.
Level: Officer (2 Stripes)
Responsabilités:
- Responsible for assigned area/location including but not limited to: Guest Staterooms/Crew Accommodations, Night Operations, Public Areas, Deck, Wardrobe, Floor Care
- Uphold the highest standards of cleanliness and maintenance of ship
- Conduct daily area Inspections and confirm they comply to our Show quality and maintenance and USPH standards
- Ensuring MLC 2006 compliance/accurate time recording practices are being followed in Company provided systems for crew members
- Overall scheduling of the team with work assignments
- Handle and resolve housekeeping related Guest issues in a timely manner
- Conduct daily inspection of designated areas which includes: Daily Stateroom Inspection as per Quality Standard as well as Stateroom Pest Management Inspection & Quarterly Stateroom Inspection (maintenance & upkeep)
- Ensure all housekeeping areas meet USPH and Coast Guard regulations
- Oversee appropriate use and operation of housekeeping equipment and chemicals
- Supervise luggage operations on embark/debark days
- Facilitate department meetings; conduct daily pre-shift and break out meetings
- Timely communication, documentation and appropriate follow up on all guest issues
- Provide leadership and development to team
Qualifications Nécessaires:
- Minimum 3 years recent experience in Housekeeping Leadership, within the last 5 years
- Large, luxury ships experience REQUIRED
- Proven experience leading a diverse team
- Demonstrated strong communication skills, both verbal and written
- Demonstrated ability to handle multiple tasks
- Ability to make decisions
- Strong partnering, collaboration and relationship skills with various Line of Business/Departmental Leaders
- Strong Computer skills (Microsoft Programs) with a demonstrated proficiency with PC based data bases
- Knowledge of maintenance reporting cloud-based systems and hotel integration, with an openness to learning new ones
Compétences Souhaitées:
- Hospitality Management degree or equivalent a plus
- Dry-dock, re-fit Experience a plus
- New Ship/Launch Experience a plus
- Knowledgeable of guidelines (i.e. USPH, MLC, ILO)
Informations Supplémentaires:
This is a SHIPBOARD role.
Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option
You must:
Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
You Responsibilities:
Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
Complete a pre-employment medical
Obtain a criminal background check
Bring approved work shoes
**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
Sur Disney Cruise Line:
Leader dans l'industrie des croisières, Disney Cruise Line offre un cadre où les familles peuvent se reconnecter, les adultes peuvent se ressourcer et les enfants peuvent découvrir toute la magie que Disney a à offrir. Les clients peuvent naviguer depuis des ports du monde entier sur des itinéraires passionnants vers les Caraïbes, les Bahamas, l'Alaska et l'Europe, entre autres. À bord de notre flotte croissante de navires et des destinations insulaires Disney aux Bahamas, notre équipage et nos acteurs exceptionnels offrent à nos clients un service Disney légendaire et des divertissements enchanteurs que seul Disney peut offrir.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Magical Cruise Company, Limited , qui fait partie d’une entreprise que nous appelons Disney Cruise Line.