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The Walt Disney Company. Be you. Be here. Be part of the story.

Be Part of the Story

Credits & Collections Analyst

Postuler maintenant Postuler ultérieurement Job ID 10081768 Emplacement Tlalpan, Mexique Entreprise The Walt Disney Company (Corporate) Date de publication 05/04/2024

Résumé du poste:


The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

How you will contribute to our magical experience?:

The C&C Analyst the responsibilities as supervising billing and payment application process daily according our reconciliation process. It’s very important coordinate and reassigned the tasks of the team to collect our AR on time.

We invite you to join to our Collections team in Mexico City! The Credit and Collections Analyst will work to support the different business areas, you´ll manage a local collections portfolio, in a collaborative and teamwork environment to achieve our collections goals.

The Credit and Collection Analyst will be responsible for:

  • Manage our collections process of a portfolio of customers. Be responsible in your role to maintain a strong healthy collections, ensuring accounts be collect in time.
  • Generate customer balance statements to collect on time. And reconciliation of our accounts.
  • Identify and monitor the application process daily.
  • Generate an AR report weekly to follow up your portfolio.
  • Attend and participate actively in meetings with commercial area, finance as required.
  • Provide constant update of account status.  Ensure monthly closing collections activities to achieve goals.
  • Bad Debt reserve monthly determination and analysis.
  • Create and maintain data bases according collections process.
  • Business Partner with commercial and finance team within the company.
  • Manage customer invoices disputes.
  • Assist Audit processes.
  • Contribute to standardize collections processes.

What we need from you to be part of this story:

  • At least 3 years of experience and know working in Credit & Collections/ order to cash, preferably in a multinational company.
  • Degree in Accounting, administration, finance or similar careers.
  • Upper-Intermediate English.
  • Intermediate knowledge of excel.
  • SAP experience required
  • Strong analytical skills.
  • Self-motivated and comfortable working in fast-paced environment.
  • Excellent written and verbal communications skills, you will be in contact with customers and business partners, you´ll need to be able to communicate professionally.

Additional Information:

At Disney, we believe it takes great people to create the memorable experiences, products and services our consumers know and love. We are a team of storytellers and hire under equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability and gender identity. We foster a corporate culture of belonging and inclusiveness, which empowers our staff and company to thrive. At Disney, everyone has the opportunity to speak up and participate, grow and share ideas.

“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.” Walt Disney

Sur The Walt Disney Company (Corporate):

Chez Disney Corporate, vous verrez comment les secteurs d’activités qui animent les marques puissantes de la société se rassemblent pour former la société de divertissement la plus novatrice, développée et admirée au monde. En tant que membre d’une équipe d’entreprise, vous travaillerez avec les leaders de classe mondiale qui mettent au point les stratégies qui permettent à The Walt Disney Company de rester à la pointe du divertissement. Collaborez avec d’autres penseurs novateurs pour permettre aux meilleurs conteurs de créer des souvenirs pour des millions de familles du monde entier.

Sur The Walt Disney Company:

The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.

Le poste est rattaché à WDC (Mexico), S. de R.L. de C.V. , qui fait partie d’une entreprise que nous appelons The Walt Disney Company (Corporate).

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