Technical Operations Manager chez DISNEY Skip Navigation
EN
Rechercher des emplois
The Walt Disney Company: Be Part of the Story

Be Part of the Story

Technical Operations Manager

Postuler maintenant Postuler ultérieurement Job ID 838529BR Emplacement The Woodlands, Texas, États-Unis Entreprise Disney Media & Entertainment Distribution Date de publication 03/08/2021

Résumé du poste:

The Technical Operations Manager will work rotational shifts to support 24 hour / 7 day a week media network operation. Their primary responsibility will be to support Operations in the technical execution of Disney Media Networks. This will include Disney Channel Networks, Freeform, FX Networks, National Geographic Networks, ESPN Networks, ABC Television Network and all related streaming networks. The Technical Operations Manager should be familiar with all aspects of television operations. A successful candidate in this role must be able to maintain a high-level attention to detail across several streams and systems while being able to prioritize tasks and requests. Must be able to work under deadline pressure.

Primary responsibility will be to ensure Operations equipment is set up and ready for staff to use as well as provide the first line of technical support to Operations. This may include the setup, routing, testing and validation of various devices needed on any given day. Technical Operations Managers are highly skilled, experienced positions that should have expert understanding of the technical aspects and equipment used in television playout.

Responsabilités:

  • Oversight of all network origination equipment and setups on the day of air in a 24/7 environment.
  • Setup and test equipment for Operations needs that will include:
  1. Video Routers and Switchers
  2. Rasterizers and Audio Decoders
  3. Graphics Devices
  4. Communication Panels
  5. Multiview Monitors
  • Closed Caption and Video Data Encoders
  • Troubleshoot basic technical issues reported by Operations peers; Escalate as appropriate to engineering department and act as liaison during resolution of issue
  • Express technical and operational issues clearly to engineering and management through well written reports
  • Daily communication with our engineering partners providing them with technical operations updates, issues and upcoming plans
  • Author Standard Operating Procedures (SOPs) and document department processes; seek opportunities to improve existing processes
  • Conduct ad-hoc analyses to support operational/technology decision making and special projects
  • Build and maintain high quality relationships with all internal & external partners
  • Flexibility to work all shifts composing a 24/7 day; this would include overnights, weekends, holidays and special events
  • Work constructively and respectfully with fellow team and department members to achieve a common goal while always upholding the values of The Walt Disney Company
  • Provide input for the implementation of technological upgrades and projects furthering the vision of the Facility

Qualifications Nécessaires:

  • 2+ years’ experience in live television
  • Strong television operations or engineering background
  • Expert knowledge of television network operations that may include but is not limited to: traffic planning and timing calculation, automation systems, signal flow, measurement tools and signal elements
  • Extensive experience operating video switchers, keyers and other various playout devices
  • Expert understanding of video formats (SD, HD, UHD, HD-HDR and video and audio standards (SMPTE)
  • Expert understanding of video routing systems and analysis tools (waveform monitors, rasterizers and audio meters)
  • Extensive experience using playout automation systems
  • Understanding of SCTE 104 and SCTE 35 messaging standards
  • Basic understanding of traditional video encoding and decoding (ASI) as well as newer standards of compressed and uncompressed IP video transport (SMPTE 2022, SMPTE 2110, HLS, MPEG-TS via multicast, RTMP, DASH)
  • Basic understanding of editing software functions
  • Proficiency in Windows and Microsoft Office (esp. Outlook and Excel)
  • Proactive problem-solving and critical thinking skills
  • Must be able to communicate calmly and effectively to team while working in high pressure and stressful situations
  • Must be self-motivated, organized and communicate clearly and concisely both verbally and in writing
  • Strong interest in current industry technologies and developments

Compétences Souhaitées:

  • Non-linear editing experience or experience with EVS, Evertz Dreamcatcher or other live edit platforms
  • Strong interest in current industry technologies and developments
  • Familiarity with streaming media platforms (e.g., Netflix, Fire TV, Hulu, etc.)
  • Basic understanding of IP networking and associated hardware (e.g. firewalls, routers, switches, load balancers, xWDM gear)
  • Understanding of computer network architecture, theory and protocols (TCP/IP, UDP/IP, 7 layers of OSI, DNS, DHCP)
  • Understanding of basic file systems and transfer protocols
  • Basic Linux command line skills
  • Experience coding in one or more computer languages
  • Experience converting among decimal, binary and hexadecimal

Formation Requise:

  • Bachelor’s degree or certificate in a field related to media, broadcast, engineering, communications OR equivalent work experience

Sur Disney Media & Entertainment Distribution:

Composé des unités commerciales internationales de la société et de divers services de streaming direct aux consommateurs, Disney Media & Entertainment Distribution (DMED) aligne la technologie, la distribution des médias et les ventes de publicité en un seul segment commercial pour créer et offrir des expériences de divertissement personnalisées aux consommateurs du monde entier.

Sur The Walt Disney Company:

The Walt Disney Company, avec ses filiales et ses sociétés affiliées, est une grande société internationale et diversifiée de divertissement familial et de médias couvrant les secteurs d’activités suivants : réseaux de médias, parcs et centres de vacances, studio de divertissements, produits de consommation et médias interactifs. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 20 jusqu’à son statut de référence dans l’industrie du divertissement d’aujourd’hui, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.

Le poste est rattaché à Disney Streaming Technology LLC , qui fait partie du secteur d’activité que nous appelons Disney Media & Entertainment Distribution.

Disney Streaming Technology LLC est un employeur qui souscrit au principe d’égalité des chances. Les candidat(e)s seront pris(es) en considération pour l’emploi sans considération de race, de couleur, de religion, de sexe, d’origine nationale, d’orientation sexuelle, d’identité sexuelle, de handicap ou de statut d’ancien combattant protégé. Disney favorise une culture commerciale où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution rapide.

Postuler maintenant Postuler ultérieurement

Abonnez-vous à nos alertes d'offres d'emploi

Inscrivez-vous pour recevoir de nouvelles alertes d’emploi et des informations sur notre société selon vos préférences.

Specify LocationsCoordonnées