Sr Media Delivery Ops Specialist
Postuler maintenant Postuler ultérieurement Job ID 10152515 Emplacement Santa Monica, Californie, États-Unis Entreprise Disney Entertainment and ESPN Product & Technology Date de publication 11/06/2026Résumé du poste:
Disney Entertainment and ESPN Product & Technology
Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.
Disney’s Media Delivery team is seeking a Sr. Media Delivery Operations Specialist who will be an exceptional asset to our VOD Operations team. As a Sr. Media Delivery Operations Specialist at Disney DTC streaming products, you will be responsible for management of the health and accuracy of Hulu's large content library and the operational effectiveness of the VOD content pipeline. You are a trusted operational advisor to all teams and often partners with Engineering & Product teams. The right person for this role has working experience in all manner of video operations, metadata management, and encoding distribution workflows. If you are a logical problem solver who thrives on new challenges, is driven to improve operational effectiveness, can troubleshoot on the fly, excels in cross-team collaboration, is highly organized, and has strong communication skills, then this is a great role for you!
Job Summary:
Describe what the person will do in the role - how he/she will impact the organization.
- Work among a small team responsible for identifying, troubleshooting, triaging, and improving upon an array of complex metadata, artwork, and systems challenges.
- Follow established content issue escalation process for VOD; work to improve upon established escalation processes.
- Be a voice of operational improvement within Hulu's digital supply chain and content toolset; independently and proactively analyze operational workflows to propose scalable solutions to operational issues.
- Maintain documentation and runbook accuracy through regular refinement or creation.
- Provide operational guidance and communicate tech challenges and business requirements effectively to a variety of stakeholders
- Manage multiple tasks simultaneously and be able to respond to issues in a timely and effective manner
- Willingness to take part in a rotating on-call schedule to address timely issues off-hours.
Responsibilities and Duties of the Role:
Summarize job responsibilities, core deliverables and major duties. What is required for the position to exist?
-Focus on major areas of work, typically 20% or more of role
% of Time
- Meet with and drive operational needs of digital supply chain, content toolsets, and content business initiatives with engineering and product teams
- Troubleshooting and analysis of trends, issues, and problems
- Documentation and runbooks
30
60
10
Required Education, Experience/Skills/Training:
Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as well as behavioral attributes and/or leadership capabilities)
Basic Qualifications
- Minimum 5 years’ experience in digital distribution, post-production, and/or digital asset management.
- Expertise with content management systems or digital metadata management for VOD.
- Familiarity with JSON XML and structure and formatting
- Familiarity with manually working in an API document (eg Swagger)
- Ability to deliver incredibly high-quality results in a heavy multitasking environment
Preferred Qualifications
- Familiarity with VOD delivery packaging standards such as MDDF and ADI
- Experience in SQL query language.
Required Education
- Bachelor's Degree, preferably in TV/Film Production, Communications, Computer Science, Data Science/Analytics, or similar
Product Engineering
- Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.
The hiring range for this position in Santa Monica, CA is $80,700 to $108,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sur Disney Entertainment and ESPN Product & Technology:
Chez Disney Entertainment and ESPN Product & Technology, nous allions imagination et innovation pour réinventer la manière dont les gens vivent et interagissent avec les histoires et les produits les plus appréciés au monde. Notre travail est extrêmement vaste et complexe. Nous créons des expériences incroyables, transformons l’avenir des médias et créons des produits et des plateformes qui rapprochent les gens du monde entier des histoires et des sports qu’ils aiment.
Chez Disney, notre capacité à associer une technologie de classe mondiale à une créativité sans pareille nous rend uniques. C’est l’essence même de notre passé, de notre présent et de notre avenir. Nous sommes des narrateurs et des innovateurs. Des créateurs et des bâtisseurs. Des artistes et des ingénieurs.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Entertainment & Sports LLC , qui fait partie d’une entreprise que nous appelons Disney Entertainment and ESPN Product & Technology.
Disney Entertainment & Sports LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.