Manager, Product Management - Commerce Performance & Insights
Postuler maintenant Postuler ultérieurement Job ID 10099599 Emplacement Santa Monica, Californie, États-Unis / San Francisco, Californie, États-Unis / New York, New York, États-Unis / Seattle, Washington, États-Unis Entreprise Disney Entertainment & ESPN Technology Date de publication 09/09/2024Résumé du poste:
Disney Entertainment & ESPN Technology
On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.
Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and pioneering capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.
At Disney Entertainment, we are experiencing explosive growth, reaching 225M total subscriptions globally across our streaming product portfolio. As we continue growing across all our streaming services (Disney+, Hulu, ESPN+, and Star+) we are looking for a product management leader that thrives in a dynamic, fast-paced environment and can meet opportunities and challenges head-on.
Job Summary
We’re seeking a Manager, Product Management – Commerce Performance & Insights to create strategies and solutions for improving the performance of our commerce systems. This large scale, distributed systems include a payments system that processes billions of dollars of transactions annually, a fraud system that can provide threat assessment under 20MS, a Pay-Per-View system that enables purchasing of hundreds of Live products per second and so many more. Also, you will track commerce KPIs, and provide insights into the commerce performance and measures to the executive leadership. Additionally, in this highly visible role, you’ll be providing direct leadership to a team of junior leaders, and work cross-functionally with product managers, engineers, data scientists, etc.
Our Commerce, Growth & Identity systems at Disney Entertainment have experienced tremendous growth - supporting over 80 countries and 20+ currencies. Yet, we’re still early on our mission to provide entertainment around the world and project significant growth ahead. We’re looking for a leader with an entrepreneurial spirit, who will take this growth ahead by embracing unconventional thinking and providing “out-of-box” ideas. Being part of a driven and enthusiastic team of growing products and product managers, you will get to make a direct material impact on the future of The Walt Disney Company.
Responsibilities
Design and build capabilities/tools for real-time and offline monitoring of core systems
Collaborate with product managers, engineers, and data scientists to deliver insights and recommendations to improve the performance of core systems and support product decision-making
Partner with engineering teams to identify, troubleshoot and resolve incidents, and restore system health
Implement and manage monitoring systems for new product launches, ensuring real-time visibility into key performance metrics and quickly identifying potential issues
Make decisions both independently and in concert with other teams while balancing collaboration and push-back as needed
Serve as a thought leader and trusted authority in the domain contribute to the overall data strategy of the organization, ensuring that our practices align with CGI’s business goals
Contribute to the overall data strategy of the organization, ensuring that our practices align with CGI’s business goals
Participate in interview loops, influence hiring decisions, and coach and mentor junior team members
Last but not least, fill in gaps across roles and functions as needed, performing as an adaptive problem solver, a creative builder and a morale-boosting leader
Basic Qualifications
A minimum of 8 years of relevant work experience in analytics, data science, or product management. Experience with direct-to-consumer, ecommerce, fintech and/or subscription services in domestic and international markets is preferred
You have a Bachelor's degree and/or equivalent work experience
You have a proven track record of successfully working with key stakeholders to provide insights that drive the business forward
Advanced proficiency in SQL and/or Python, or R for data analysis and automation and familiarity with ETL processes and data pipeline management
Strong understanding of data warehousing concepts and experience with Snowflake/AWS/Azure or similar platforms
You have experience with development of visualization tools such as Looker and Tableau
You have a track record of inspiring, motivating, and mentoring or training at least 1 direct-report or junior team member and cross-functional partners (product managers, engineers, data scientists etc.) working alongside you,
You communicate exceptionally well - from small group discussions to large group presentations, and through strong product memos that help drive alignment across multiple teams
The hiring range for this position in Glendale, CA and Santa Monica, CA and Bristol, CT is $164,500 to $220,600 per year, in Seattle, WA and New York, NY is $172,300 to $231,100 per year, in San Francisco, CA is $180,200 to $241,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sur Disney Entertainment & ESPN Technology:
Disney Entertainment et ESPN Technology (DE&E Technology) constituent l’ossature technologique et le développement de produits pour les deux unités commerciales de Disney dans le domaine des médias, tout en contribuant à maintenir l’entreprise à l’avant-garde de l’innovation, ce qui permet à l’entreprise de tirer continuellement parti de la technologie pour améliorer la narration et la créativité, tout en assurant l’évolutivité, la flexibilité et l’efficacité de ses activités.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Streaming Technology LLC , qui fait partie d’une entreprise que nous appelons Disney Entertainment & ESPN Technology.
Disney Streaming Technology LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.