Lead Product Manager, Content Management Systems
Postuler maintenant Postuler ultérieurement Job ID 10146715 Emplacement Santa Monica, Californie, États-Unis / Glendale, Californie, États-Unis Entreprise Disney Direct to Consumer Date de publication 20/04/2026Résumé du poste:
Disney Direct to Consumer (DTC) includes premium streaming services with through Hulu and Disney+. , a premium streaming service thatHulu offers premium originals, current season TV, a massive library of hit series and movies, and live television. and Disney+ is the Disney-branded streaming service featuringfeatures an incomparable unparalled collection of content from its iconic brands and franchises, recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo and more. Our DTC team is looking for hardworking team-players to join the Viewer Experience team. We’re looking for individuals, who will thrive upon the legacy of Disney, and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer (DTC)DTC experience through strategic hard work and determination.
Job Summary:
The Disney DTC Viewer Experience organization is seeking a Lead Product Manager, Content Management Systems (CMS) to join the Self-Service Product team and scale a global platform powering Disney+ and Hulu Help Centers.
In this role, you will define and drive the product vision, strategy, and roadmap for a CMS and editorial tools that enable Content, Social, and Localization teams to create, manage, and publish high-quality support content for millions of viewers around the world. You will solve complex operational challenges and lead the evolution of a foundational product that drives efficiency, accelerates time to publish, and enables scalable growth. This role requires strong product leadership across workflow systems, content architecture, platform integrations, and innovation.
We’re seeking a strategic product leader who thrives in ambiguity, balances business and engineering tradeoffs, and influences global stakeholders. The ideal candidate is equally comfortable defining long-term direction and diving into execution details to deliver high-quality, scalable solutions.
Responsibilities and Duties of the Role:
Define and drive the product vision, strategy, and roadmap for content management systems that will improve workflow, content quality, and publishing velocity of support and production education content
Drive roadmap prioritization across stakeholders, balancing technical feasibility, business impact, and long-term platform solutions
Lead end-to-end product development from discovery through launch and optimization, effectively communicating requirements and user stories to Engineering, Design, and Product
Translate complex stakeholder needs (Content, Social, Legal, Localization) into scalable platform capabilities and system integrations
Identify systematic gaps across editorial tools, processes, and integrations; Architect and evolve content lifecycle workflows, including authoring, metadata, review, versioning, localization, and publishing based on user feedback
Champion platform adoption and change management across global content teams through enablement support, documentation, and training
Evaluate and integrate emerging technologies, including AI solutions, automation, and workflow intelligence
Define and analyze success metrics to measure customer satisfaction and operational efficiency, and guide roadmap prioritization
Required Qualifications:
Bachelors Degree or equivalent experience
7+ years of product management experience, including ownership of CMS, content platforms, or workflow-driven systems
Proven track record of leading platform strategy with measurable impact in complex, global organizations
Experience designing and optimizing end-to-end content lifecycle workflows (authoring, review, localization, publishing, governance)
Leads product strategy and execution of a global CMS platform, driving measurable operational impact while balancing stakeholder, technical, and business priorities
Operates autonomously in ambiguous environments, proactively identifying platform gaps and driving scalable solutions, including workflow automation and tooling enhancements
Influences cross-functional stakeholders through clear, data-driven communication and presentations, building trusted partnerships across global teams
Balances competing priorities, makes data-informed trade-offs, and aligns roadmap investments to measurable business and operational outcomes
Define KPIs, analyze performance data, and leverages data and customer insights to drive product optimization
Deep understanding of content architecture, localization workflow and platform integrations, and publishing systems
Strong knowledge of modern product frameworks, Agile methodologies, and UX principles to effectively partner with engineering and design
Technical fluency with APIs, system architecture and integrations, and scalable platform design
Preferred Qualifications:
Experience in customer support environments, knowledge management systems (e.g. Salesforce), or translation management systems (e.g. Smartling)
Experience in modernizing legacy CMS platforms
Familiarity with AI-enabled content tooling and automation
Passion for building world-class viewer experiences at The Walt Disney Company
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The hiring range for this position in Santa Monica and Glendale, California is $155,700.00 - $208,700.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sur Disney Direct to Consumer:
L’équipe « Direct to Consumer » de Disney supervise les activités de streaming Hulu et Disney+ au sein de Disney Entertainment, en aidant à apporter les meilleures histoires de The Walt Disney Company aux fans et aux familles partout dans le monde.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Streaming Services LLC , qui fait partie d’une entreprise que nous appelons Disney Direct to Consumer.
Disney Streaming Services LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.