Data Analyst
Postuler maintenant Postuler ultérieurement Job ID 10119138 Emplacement Santa Monica, Californie, États-Unis / New York, New York, États-Unis Entreprise Disney Direct to Consumer Date de publication 05/05/2025Résumé du poste:
About The Role
The Subscriber Lifecycle Analytics team is looking for a Data Analyst who will help to measure, understand, and take action to mitigate subscriber churn across a growing ecosystem of Disney’s streaming service offerings (Disney+, Hulu, and ESPN+). Our team’s expertise is exploratory data analysis, advanced reporting, data visualization and storytelling to deliver actionable insights and provide recommendations to drive business decision-making.
This team collaborates cross-functionally across the Direct to Consumer organization as well as with stakeholders from business units across The Walt Disney Company to generate insightful, compelling, and strategic analyses. This role will build strong relationships and partner closely with Finance, Business Operations, Business Strategy, and other Analytics teams to ensure the business understands complex retention trends and implications for strategic decision making. The team’s work will drive the development of business and operational plans that are expected to have broad influence at all levels of the organization.
Responsibilities
- Translate complex business questions into SQL including proper cohorting, calculations, filtering criteria and/or aggregations
- Communicate complex trends and churn drivers to a wide array of business stakeholders with varying technical expertise from operational teams to executive audiences, both in oral presentations and via written reports
- Partner with other Analytics teams to analyze retention performance of key business initiatives across content, engagement, and marketing domains
- Create and maintain operational dashboards in Tableau and Looker to understand performance over time, enable efficient exploratory analysis, and equip partners with self-serve tools
- Partner closely with business stakeholders (Product, Business Operations, Finance, Marketing etc.) to identify and unlock opportunities for improved subscriber retention
Required Qualifications
- Bachelor’s degree in Analytics, Computer Science, Statistics, Economics, Mathematics, Marketing, or related field
- 3+ years of Data Analytics experience with proficient SQL skills
- Strong analytical skills with the ability to apply business strategy to data analysis and recommendations, and communicate insights clearly to stakeholders
- Ability to think strategically, analyze and interpret first and third party information
- Experience manipulating large data sets and interpreting data trends using a multitude of disparate data sources and tools
- Experience with data exploration and data visualization tools like Tableau or Looker
- Strong analytical and technical skills to troubleshoot issues, analyze the cause, quickly come-up with possible solutions, document the changes, and communicate organizational impact
- Strong experience in documenting the data requirements, data strategy, data rules (standardization, cleansing, and validation)
Desired Qualifications
- Experience in the streaming media industry and/or supporting a direct-to-consumer or subscription-based product
- Experience presenting data stories to executive audiences
Additional Information
#DISNEYTECH
The hiring range for this position in Santa Monica is $95,300 to $127,800 per year and in New York is $99,900 to $133,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Informations Supplémentaires:
DISNEYTECHSur Disney Direct to Consumer:
L’équipe « Direct to Consumer » de Disney supervise les activités de streaming Hulu et Disney+ au sein de Disney Entertainment, en aidant à apporter les meilleures histoires de The Walt Disney Company aux fans et aux familles partout dans le monde.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Hulu, LLC , qui fait partie d’une entreprise que nous appelons Disney Direct to Consumer.
Hulu, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.