Lifestyle Coordinator - Full & Part Time BENCH, Storyliving by Disney
Postuler maintenant Postuler ultérieurement Job ID 1278017BR Emplacement Rancho Mirage, Californie, États-Unis Entreprise Storyliving by Disney Date de publication 04/05/2025Résumé du poste:
At Cotino™, A Storyliving by Disney™ community, we create incredible, uniquely Disney experiences for our Artisan Club Members and their Guests. We bring the magic of Disney to our Club Members and Guests through personalized experiences and unforgettable world-class service!
The Lifestyle Team is focused on connecting Members and Guests to various recreation, health and wellness, and aquatic experiences to enhance the overall Artisan Club Member experience. In this role, you will be responsible for assisting the Lifestyle Leadership team with all aspects of the daily operation of the lifestyle experience, including Poolside/Lagoon experience, Watercraft, Fitness, Activities, Programming, and others. You will play an integral part in shaping Member and Guest satisfaction and working with other Cast and 3rd Party Vendors to ensure a safe and seamless experience.
This posting is to gather interest in a Bench for future openings.
Responsabilités:
- Support an environment where Member, Guest, and Cast Member safety are the priority and seek opportunities to improve Guest service and overall Club experience
- Ensure operational compliance to safety audits, loss prevention standards, and state and local health regulations
- Respond, assess, investigate, and resolve different emergency situations within the Club and community common areas
- Demonstrate a passion for Guest service with the ability to exude genuine hospitality for a dynamic guest audience that consists primarily of individuals with a high level of repeat visitation
- Ensure and oversee execution of scheduled recreational activities, programming, plans, and “surprise and delight” moments for guests of all ages
- Enforce Club rules, deescalate and resolve Member situations efficiently and professionally
- Serve as the day-to-day liaison for the Lifeguard Operation, including but not limited to assisting facility coordination in an aquatic emergency
- Monitor daily staffing levels and coordinate break schedules of Lifestyle Cast Members
Qualifications Nécessaires:
- You must be at least 18 years of age to be considered for this role
- 2+ years of experience in the service industry handling complex Guest requests
- Ability to prioritize and support multiple responsibilities efficiently
- Proven excellent Guest service skills
- Passion for serving others and always delivering a personalized experience with a professional presence
- Proficient in basic computer functions necessary to operate in a Windows environment with an adaptability to learn new computer systems and other technologies
Compétences Souhaitées:
- Experience working in a 4/5 Star resort, aquatic facility, or private club environment
- Demonstrated knowledge of, and passion for, Disney Experiences products and services
- Willingness to learn new applications and lines of businesses as necessary
- Self-starter with a capacity to make decisions independently with minimal supervision
- Strong organizational and time management skills
- Multi-lingual
- Bachelor's degree in Club, Restaurant, Hospitality Management or equivalent field experience
Informations Supplémentaires:
This posting is to gather interest in a Bench for future openings.The pay rate for this role in California is $28.65 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits
Sur Storyliving by Disney:
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Storyliving by Disney Club, Inc. , qui fait partie d’une entreprise que nous appelons Storyliving by Disney.
Storyliving by Disney Club, Inc. est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.