Server (T) and Bartender (T) Roles at the Morocco Pavilion at EPCOT

Résumé du poste:

Responsabilités:

• We greet Guests, provide assistance and information, explain restaurant promotions, upsell and record menu orders and input orders into the point-of-sale computer system, while handling cash and other forms of payment
• We follow all food safety regulatory requirements and company standards
• We balance serving multiple tables simultaneously throughout a shift, leading our Server stations and resolving Guest situations
• We uphold location theming by maintaining a role in the show, while providing excellent Guest Service and demonstrating general wine and cocktail knowledge
• We demonstrate strong memorization and mathematical skills
• We work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products
• We work in all types of locations including lounge, club, or pool areas (Cocktail Server roles will be outside)

• Greet Guests and use our passion for Disney to connect with them and provide assistance and information
• Uphold location theming by maintaining a role in the show, while providing excellent Guest Service
• Share knowledge of alcoholic beverages, including beers, wines, liquors and liqueurs, and maintain knowledge of cocktail recipes
• Properly open, pour and handle alcoholic beverages and use appropriate bar tools to perform various drink making techniques including stirring, shaking, mixing, blending and layering
• Record and process Guest orders accurately through a point-of-sale system (POS register), handling cash and other forms of payment
• Set up and break down bars and understand bar sanitation and cleaning guidelines
• Be responsible for following Responsible Vendor Procedures as well as all food safety regulatory requirements and company standards for Food & Beverage Service
• Will work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products

Qualifications Nécessaires:

• Must be at least 18 years of age
• MUST be able to demonstrate Cultural Authenticity pertaining to Morocco
• SERVER: One year of full service experience for Food and Beverage Service
• BARTENDER: At least 1 or more years of full service experience as a Beverage Server Tipped (Bartender)
• Demonstrated ability to work in a team environment and adjust quickly to operational changes
• Strong written, verbal and interpersonal communications skills
• Observational skills to identify Guest needs, resolve Guest issues, and ensure safety guidelines are being followed
• Operate mobile devices and other computer systems
• Experience managing, prioritizing, and supporting multiple responsibilities efficiently
• Passion for connecting with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast
• Cast Members may have exposure to food and beverage products
• Cast Members may be required to handle cleaning chemicals and supplies
• Physical role including lifting, pushing, pulling, bending, twisting, prolonged standing and walking, including climbing stairs, in indoor and outdoor environment and all weather conditions

Compétences Souhaitées:

• Bilingual preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
• Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays
• BARTENDER: Previous bartending experience in fast-paced environments

Informations Supplémentaires: