Senior Manager, Software Engineering
Postuler maintenant Postuler ultérieurement Job ID 10135512 Emplacement Orlando, Floride, États-Unis Entreprise Disney Experiences Date de publication 07/11/2025Résumé du poste:
At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!
As a member of the Disney Experiences Technology team, this role will be responsible for leading the transformation of the Workforce Management, Health and Safety portfolio to modernize the technologies used to support several business functions including labor planning, scheduling, time/pay, Cast deployment, health and safety.
The successful candidate must possess strategic leadership skills and technical knowledge that is broad and deep, covering various software and platforms and a strong track record of implementing best-fit technically architected solutions that align to business goals. The candidate must be comfortable operating in complex heterogeneous technology environments and have experience with delivering highly integrated scalable, resilient and mission critical solutions. This is a highly collaborative role where partnership with many different non-technical lines of business and other technology teams will be critical.
What You'll Do:
- Display strong technical leadership and oversight of design, system integration, quality assurance, automation, delivery, operations and sustainability of technical solutions
- Develop strategic roadmaps to ensure technical currency while enabling business goals
- Oversee sustainment including systems availability, performance and scalability issues & outages for services, providing technical leadership & ownership for immediate and proactive, long term resolutions
- Apply architectural and engineering concepts and design to meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability and manageability
- Lead and mentor multiple cross-functional delivery teams consisting of software engineers, technical product managers/analysts and others. These teams will be a combination Cast and consultants in various locations (onshore and offshore)
- Responsible for technical analysis, effort estimation, product and system design, evaluating architectural fit and compliance, resource schedules, delivery milestones and overall product quality
- Support on-call response to critical operational issues; be able to work beyond normal hours and support implementation transition activities and hyper-care shifts as needed
- Meet with stakeholders, vendor partners and customers on a recurring basis to review team priorities, execution and pertinent business/delivery updates
- Champion continuous improvement in both technical practices and organizational agility
- Drive innovation and the use of modern software technologies through technology presentations and hack-a-thons
- Enforce and grow a culture focused on Cast and guest-centricity
- Champion best practices and strategic thinking in the labor systems and Cast experience
Required Qualifications & Skills:
- 10+ years technology experience in software design & delivery
- Proven leadership with large-scale, complex initiatives across multi-disciplinary teams and vendors
- Strong technical expertise in Cloud platforms (AWS, Azure, GCP), DevOps toolchains (GitHub, Jenkins/Harness, Docker, Kubernetes, Nexus, Splunk, AppDynamics, Grafana), software engineering lifecycle, web/mobile apps, backend systems, OOP principles and modern programming frameworks (e.g., Java/J2EE, Python, Node.js)
- Expert in technology research & development methods and tools, while demonstrating ability to sponsor and lead multi-disciplined efforts
- Experience delivering software solutions using Agile, DevOps and collaborative methodology
- Demonstrates strong people management skills with an ability to inspire, mentor, and develop a highly motivated team
- Ability to work collaboratively with technical, and non-technical Cast across the organization at all levels
- Demonstrated exceptional critical thinking, strategic planning, and process management skills
- Excellent written and verbal communicator
Preferred Qualifications & Skills:
- 5 years experience with Workforce Management products
- Experience with big data, machining learning and AI
Required Education
- Bachelor’s degree in computer science, engineering, information systems, or related field/work experience.
Sur Disney Experiences:
Disney Experiences donne vie à la magie des histoires et des franchises Disney à travers des parcs à thème, des complexes hôteliers, des bateaux de croisière, des expériences de vacances uniques, des produits et bien plus encore dans le monde entier. Disney excelle dans l’industrie du voyage avec six destinations de villégiature aux États-Unis, en Europe et en Asie, une compagnie de croisières de premier plan, un programme de propriété de vacances très populaire, et une agence primée d’aventures guidées en famille. De plus, les opérations mondiales de produits de consommation de Disney comprennent la plus grande entreprise de licences au monde, les plus grandes marques d’édition pour enfants au monde, l’un des plus grands concédants de licence de jeux au monde sur toutes les plateformes, et les magasins Disney dans le monde entier et sur le Web.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Walt Disney Attractions Technology LLC , qui fait partie d’une entreprise que nous appelons Disney Experiences.
Walt Disney Attractions Technology LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.