Product Manager
Postuler maintenant Postuler ultérieurement Job ID 10163756 Emplacement Orlando, Floride, États-Unis Entreprise Disney Experiences Date de publication 09/11/2026Résumé du poste:
“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands, including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business, as well as other initiatives, including MyDisneyExperience and Hey, Disney!
This role sits in the Revenue Management & Commerce Shared Services organization within Technology for Disney Experiences. It works closely with various disciplines from across the company, including but not limited to Commercial Strategy, Operations, Data Science, Legal, and other partnering Technology groups.
The Product Manager will report to the Manager, Product Management-WDW Admissions Product.
About The Role & Team:
- This team owns the product experience and strategy for Walt Disney World Resort Theme Park Admissions product across web and mobile app platforms including Tickets, Annual Passes, Special Event Tickets, and Theme Park Reservations.
- As a Product Manager, you’ll support delivery of Technology, Commercial and Operational projects on time, on budget, and aligned to strategy.
- This role partners closely with teams across Disney Experiences to drive conversion and support attendance and revenue goals.
- Success requires strong relationship-building, collaboration, and influencing skills to align cross-functional teams from ideation through delivery.
- The role also requires eCommerce sales-flow experience, technical and data fluency, and a strategic mindset.
What You'll Do:
- Assist with full life-cycle development of technology- or data-based products and experiences, from ideation through delivery
- Support teams in defining product strategies and roadmaps
- Collaborate with engineering, UX, marketing, and business partners to ensure effective cross-functional alignment
- Contribute to the end-to-end product lifecycle, including initiation, solution definition, development, launch, and continuous delivery
- Support the design, enhancement, and integration of software features or third-party solutions
- Conduct preliminary research, assist with hyper-care support, and help measure product KPIs
- Investigate bugs and support optimizing frameworks for scalability, performance, and user experience
- Contribute to the creation of user and buyer personas, value propositions, and analysis of metrics and session behavior
- Partner with engineering teams to address challenges related to new technologies, user-centric design, solution testing, and architecture considerations
- Ensure appropriate review and sign-off of key deliverables with partners and leaders
- Apply knowledge of innovative digital technologies within the product space
- Continue building knowledge of relevant product ecosystems
- Stay current with emerging technologies and industry trends
Required Qualifications:
- Minimum 3 years of related work experience
- Troubleshooting skills, ability to determine impacts, ability to resolve complex issues, and ability to exercise good judgment and initiative in stressful situations
- Comfortable working in an agile environment
- Technical proficiency: Agile/Scrum, UX principles, software lifecycle, product KPIs
- Proficient in verbal and written communications, content management systems, Microsoft Excel, Microsoft PowerPoint, JIRA, Smartsheet, and open to learning new technologies as needed
- Can interpret data and user insights to support product decision-making
- Familiar with product development concepts, agile practices, or software workflows
- Capable of defining basic requirements or user stories with guidance
- Comfortable working with cross-functional partners to move work forward
Preferred Qualifications:
- Experience in digital product operations or marketing
- Understanding of technical, user, and business issues in a fast-moving digital organization
- Comprehensive understanding of traditional or digital retail promotional strategies
- Proven ability to translate concepts into technical requirements and functional capabilities by generating project briefs, defining project & partner objectives, scope, budget, and execution considerations
- Previous experience with DScribe or similar Content Management System
- Previous experience with ProofHQ, Adobe products, Figma, Miro, or similar tools
Required Education:
Bachelor’s degree and/or equivalent work experience
Preferred Education:
Additional credentials or certificates in Product, Scrum, or AI
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Disclaimer
PAY TRANSPARENCY
This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.
To learn more about Disney's guidelines on the use of AI for candidates, click here.
is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
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Sur Disney Experiences:
Disney Experiences donne vie à la magie des histoires et des franchises Disney à travers des parcs à thème, des complexes hôteliers, des bateaux de croisière, des expériences de vacances uniques, des produits et bien plus encore dans le monde entier. Disney excelle dans l’industrie du voyage avec six destinations de villégiature aux États-Unis, en Europe et en Asie, une compagnie de croisières de premier plan, un programme de propriété de vacances très populaire, et une agence primée d’aventures guidées en famille. De plus, les opérations mondiales de produits de consommation de Disney comprennent la plus grande entreprise de licences au monde, les plus grandes marques d’édition pour enfants au monde, l’un des plus grands concédants de licence de jeux au monde sur toutes les plateformes, et les magasins Disney dans le monde entier et sur le Web.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Walt Disney Attractions Technology LLC , qui fait partie d’une entreprise que nous appelons Disney Experiences.
Walt Disney Attractions Technology LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.