Principal Software Architect

Key responsibilities include providing architectural guidance to delivery teams while collaborating with cross-functional stakeholders to ensure solutions are technically robust and aligned with business objectives. Approximately 80% of the role focuses on architectural solutioning, with the remaining 20% dedicated to hands-on activities such as code reviews, technical validation, and knowledge sharing.

Success in this role requires deep expertise in digital content platforms, a strong grasp of agile development methodologies, and a track record of implementing enterprise-grade, content-driven solutions. The ideal candidate is a visionary leader with a practical mindset, committed to enhancing development efficiency, scalability, and the delivery of exceptional digital experiences.

Responsibilities:

• Architect Sustainable Solutions: Partner with teams to design and implement cost-effective, scalable solutions adhering to Enterprise Content Management strategic standards.

• Technical Design and Integration: Translate business requirements into detailed technical designs, including blueprints, schemas, and integration with digital content and personalization systems.

• Maintain Technical Currency: Provide leadership to ensure all GCx components are up to date with the latest approved technologies and releases.

• Advance Technical Knowledge: Stay current with the latest development techniques, methodologies, and tools; apply innovative findings to projects.

• Enhance Platform Capabilities: Mature capabilities like content aggregation, multi-channel delivery, personalization, language support, asset integration, and workflow automation.

• Optimize Performance: Define best practices for maintaining performance, scalability, and reliability of digital content and guest contextualization solutions.

• Enable Continuous Delivery: Architect solutions that support continuous integration, delivery, and full system availability.

• Efficient Estimation: Provide high-level estimates for project planning and impact analysis, even in ambiguous scenarios.

• Collaborative Leadership: Guide diverse technical teams, challenge the status quo, and propose innovative solutions to enhance efficiency and effectiveness.

Qualifications:

• Proven Expertise: 10+ years of experience in software architecture and development, with 5+ years influencing highly technical professionals across diverse portfolios.

• Leadership Excellence: Confidently lead multiple projects across teams and organizations, fostering creativity and innovation in an inclusive culture that values diverse perspectives and promotes belonging.

• Strategic Decision-Making: Agile and adept at making quick decisions to address complex technical and operational challenges, ensuring efficient and effective solutions.

• Technical Presentation Skills: Eloquent and professional communicator with demonstrated ability to present to groups, C-suite executives, and leadership in both in-person and virtual environments.

• Technical Mastery: Extensive experience in Java, .NET, C#, and integrated cloud solutions (AWS), as well as CI/CD platforms like Jenkins, Harness, and GIT source control.

• AI and Modern Solutions: Architect scalable solutions leveraging AI technologies, large language models (LLMs), and frameworks like Google Flutter for cross-platform development.

• Advanced Platform Expertise: Proficient in NoSQL and semi-structured databases (MongoDB, Snowflake, Couchbase), headless content management systems, server-driven mobile interfaces, and digital content platforms (RWS Tridion, OpenText, Adobe Experience Cloud).

• Operational Efficiency: Document and visualize solutions using advanced tools and diagrams while enabling continuous delivery and deployment via containerization (Docker) and monitoring tools (Splunk, Grafana, AppDynamics).

• Cutting-Edge Insights: Strong understanding of digital asset management systems, workflow optimization, and integrating platforms like Adobe Experience Manager for enhanced digital content delivery.

• Technical Curiosity and Initiative: Highly curious and proactive in exploring emerging technologies, continuously learning, and driving innovation in areas like Python development, cloud-native tools, and DevOps practices.

Preferred Qualifications:

• Domain Expertise in Content Platforms: Extensive knowledge of content management, localization, and personalization platforms, including hands-on experience with industry-leading systems like RWS Tridion and Adobe Experience Manager (AEM) for both content and asset management.

• Technical Proficiency Across Modern Frameworks: Skilled in developing cloud-native solutions with platforms such as AWS, Azure, or GCP, and experience with cutting-edge frameworks and languages, including Node.js, Python, and Google Flutter. Proficient in mobile and hybrid application development, delivering seamless cross-platform user experiences.

• Industry Experience and Strategic Insight: Deep understanding of the hospitality or travel industries, leveraging insights to design scalable, guest-centric digital solutions. Proven ability to set and execute strategic architectural directions that align with organizational goals and evolving technology landscapes.

• Leadership and Collaboration Excellence: Demonstrated ability to lead, mentor, and coach technical teams, fostering innovation and growth while building strong cross-functional partnerships to drive enterprise-level initiatives.

• Scalable Solutions and Operational Expertise: A track record of implementing efficient and scalable architectures, integrating advanced technologies for personalization and localization, and leveraging AEM Asset Management for enhanced digital workflows and operational excellence.

Required Education:

• Bachelor's degree in computer science, Information Systems or related equivalent experience. 

Preferred Education:

• Master’s degree in computer science, Information Systems or related equivalent experience. 

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