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The Walt Disney Company. Be you. Be here. Be part of the story.

Be Part of the Story

Lead Software Engineer

Postuler maintenant Postuler ultérieurement Job ID 10115921 Emplacement Orlando, Floride, États-Unis / Burbank, Californie, États-Unis / Lake Buena Vista, Floride, États-Unis / Seattle, Washington, États-Unis / Glendale, Californie, États-Unis Entreprise Disney Experiences Date de publication 28/03/2025

Résumé du poste:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

Job Summary:

Are you passionate about working on large-scale, high-performance software systems with a strong focus on service reliability? Join our team as a Lead Software Engineer dedicated to ensuring the availability, scalability, and resilience of our cloud-based services. In this role, you’ll leverage your expertise in service reliability and cloud platforms to create scalable solutions that support the entire Disney Parks, Experiences, and Products segment. You will collaborate with cross-functional teams, offering technical expertise to develop products and tooling, while ensuring the smooth delivery of features and capabilities for the Data Platform and Products team, ultimately enhancing the magic of our guests' experiences.

Responsibilities:

  • Service Reliability: Establish key service-level indicators (SLIs) and continuously monitor them to ensure system reliability, availability, and performance. Proactively develop alerts and automated responses to prevent service degradation or outages.
  • Lead Cross-Functional Projects: Drive complex projects across multiple teams and disciplines, ensuring high availability, resilience, and minimal downtime of services.
  • Root Cause Analysis & Incident Response: Conduct deep analysis of system issues, identify root causes, and define actionable strategies for remediation. Lead post-mortem analysis and continuous improvement efforts.
  • Infrastructure & System Optimization: Focus on the high availability, scalability, and performance of services in production environments, ensuring they meet business and customer needs.
  • Capacity Planning & Right-Sizing: Lead efforts to ensure that services are properly scaled for current and future workloads. Engage in capacity planning to optimize resource utilization.
  • Documentation & Runbooks: Maintain detailed documentation and create robust runbooks for incident management and troubleshooting, ensuring smooth responses to service disruptions.
  • Cloud Infrastructure & IaC: Utilize tools such as Terraform and AWS CDK to manage and automate infrastructure as code (IaC) in a cloud-native environment.
  • Service Monitoring & Observability: Oversee observability and monitoring across the platform (AWS, serverless, containers, Snowflake, etc.), ensuring actionable insights are available for operational teams.
  • Collaboration with Development Teams: Work closely with developers to ensure that applications are designed for service reliability, scalability, and maintainability.
  • GitOps-Driven Environment: Drive infrastructure changes and service deployment using GitOps practices to ensure consistency and traceability in deployments.
  • Code Quality: Write clean, performant, and well-documented application code with a focus on reliability and service availability.
  • Automation & Tooling: Build and maintain automated deployment pipelines and tooling for monitoring and platform testing.
  • Mentorship: Provide technical guidance and mentorship to junior engineers and assist in technical decision-making and code reviews.

Qualifications:

  • Experience: 7+ years of experience in software development, with at least 3 years focused on service reliabilitydata management, and distributed systems.
  • Technical Expertise: Expert-level coding skills in Python, with a deep understanding of performance and resource optimization, including considerations of space and time complexity.
  • Cloud Infrastructure: Strong experience with AWS services such as Lambda, ECS Fargate, S3, VPC, Kinesis, EventBridge, and related components.
  • Serverless & Containers: Proven experience in working with serverless (AWS Lambda) and containerized environments (Docker, ECS, EKS).
  • Infrastructure as Code (IaC): Proficiency with IaC tools such as Terraform and AWS CDK to automate infrastructure management.
  • CI/CD & DevOps: Extensive experience in CI/CD pipelines, automated testing, and general DevOps practices for continuous integration and deployment.
  • Observability: Hands-on experience with observability and monitoring tools such as DataDogAppDynamicsNew Relic, or similar suites.
  • Agile & DevOps: Strong proponent of Agile methodologies and application of DevOps principles for continuous improvement.

Education:

  • Bachelor’s degree in Computer ScienceEngineeringInformation Technology, or related field, or equivalent experience.

Preferred Qualifications:

  • Certifications in AWS, Snowflake, or relevant service reliability tools.
  • In-depth experience with observability suites and Application Performance Management (APM) tooling such as DataDogAppDynamicsNew Relic, etc.

The hiring range for this position in Glendal, CA is $152,200 - $204,100 per year.

The hiring range for this position in WA is $159,500 - $213,900 per year.


The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

#DISNEYTECH

#LI-AF2


The hiring range for this position in Glendal, CA is $152,200 - $204,100 per year. The hiring range for this position in WA is $159,500 - $213,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Informations Supplémentaires:

DISNEYTECH



Sur Disney Experiences:

Disney Experiences donne vie à la magie des histoires et des franchises Disney à travers des parcs à thème, des complexes hôteliers, des bateaux de croisière, des expériences de vacances uniques, des produits et bien plus encore dans le monde entier. Disney excelle dans l’industrie du voyage avec six destinations de villégiature aux États-Unis, en Europe et en Asie, une compagnie de croisières de premier plan, un programme de propriété de vacances très populaire, et une agence primée d’aventures guidées en famille. De plus, les opérations mondiales de produits de consommation de Disney comprennent la plus grande entreprise de licences au monde, les plus grandes marques d’édition pour enfants au monde, l’un des plus grands concédants de licence de jeux au monde sur toutes les plateformes, et les magasins Disney dans le monde entier et sur le Web.

Sur The Walt Disney Company:

The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.

Le poste est rattaché à Walt Disney Attractions Technology LLC , qui fait partie d’une entreprise que nous appelons Disney Experiences.

Walt Disney Attractions Technology LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.

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