Disney Special Activities VIP Tour Guide Bench, Seasonal
Postuler maintenant Postuler ultérieurement Job ID 1294052BR Emplacement Orlando, Floride, États-Unis / Lake Buena Vista, Floride, États-Unis Entreprise Walt Disney World Resort Date de publication 25/06/2025Résumé du poste:
A Disney VIP Tour Guide is a true Disney expert who consistently provides exceptional service to all Guests. Disney VIP Tour Guides represent Walt Disney's legacy of pioneering new forms of storytelling and focus on creating happiness for our Guests through meaningful and personal connections for ‘all.’ Ideal candidates will be able to provide a world-class personalized VIP experience while demonstrating the Five Keys and an exceptional level of integrity.
Candidates from a wide variety of roles, experiences and backgrounds are encouraged to apply as we commit to amplify diversity and inclusivity in the workplace.
If selected for this role, you will report to the Guest Experience Manager of Disney Special Activities.
The starting pay rate for this role in Florida is $19.75 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
The following dates are a requirement to be considered for a Seasonal Disney Special Activities VIP Tour Guide
• Columbus Day Week- October 10-14, 2025 (3 days total)
• Thanksgiving Week- November 23-29, 2025 (3 days total)
• Holiday season- December 26, 2025- January 4, 2026 (4 days total)
• President’s Day Weekend- February 13-16, 2026 (2 days total)
• Spring Break- March 7 – 15, 2026 (3 days total)
• Easter Season- March 28- April 5, 2026 (3 days total)
• Columbus Day- October 9-13, 2026 (3 days total)
• Thanksgiving Week-November 22-28, 2026 (3 days total)
• Holiday season- December 26, 2026 – January 3, 2027 (4 days total)
Other requirements:
• 150-hour minimum commitment in a rolling calendar year
• Cast converting from FT or CR to CT must meet transfer guidelines (no more than 4 attendance notations or 1 reprimand in 6 months)
• CT Cast unable to fulfill the required availability during peak and holiday seasons will be separated
• CT Cast must submit availability for required dates
Responsabilités:
- Conduct personalized, non-scripted guided tours throughout the Walt Disney World Resort®, including Theme Parks, Water Parks, Resorts, Transportation and Disney Springs for vacationing families, executives and invited Guests of the company in groups of up to ten Guests
- Provide private Guest transportation across Walt Disney World Resort® property, in accordance with the Department of Transportation training and guidelines
- Maintain discretion and Guest confidentiality
- Demonstrate adaptability to the fluctuating needs of our operations and the plans of our Guests
- Ability to work in a professional manner and adhere to a heightened performance expectation
- Promote the health and safety of our Guests and Cast Members
- Prolonged standing and walking while performing crowd control in indoor and outdoor settings during all weather conditions
- Physical role requiring heavy lifting, pushing, pulling, bending, twisting, and kneeling
- May be required to handle cleaning chemicals and supplies
Qualifications Nécessaires:
- Previous Theme Park tour guiding experience, in solo or group settings, delivering heavily spieled VIP tours
- Minimum two (2) years of Walt Disney World® Parks and Resorts experience
- Must have a valid Florida Driver's License
- Must have at least 5 years of current and continuous valid licensed operating experience. The last 3 years must have been in the United States. If license was held in Puerto Rico, US Virgin Islands, or any US Territory, a valid US Driver's License from the continental United States must be recently held for 1 year
- Meet Department of Transportation Physical Standards and Regulations and pass a company driving test
- Must be comfortable driving various sizes of vehicles in the fleet, up to and including a 15-passenger van and Mercedes Sprinter mini-coach
- Have extensive knowledge of Walt Disney World Resort® property, experiences and products and the surrounding local Orlando area
- Excellent written and verbal communication skills
- Talent for developing relationships at all levels of the organization and across different lines of businesses
- Creativity to find solutions and anticipate Guests' needs to enhance their vacation experience
- Capacity to manage conflict resolution and make decisions through a delicate balance of integrity and partner resourcing
- Internal Cast Members must meet the following transfer eligibility guidelines
- No more than one (1) reprimand in the past six (6) months
- No more than four (4) attendance entries in the past six (6) months
Compétences Souhaitées:
- Previous experience and training as a Walt Disney World® DSA VIP Tour Guide
- Bilingual preferred
- Knowledge of proper business and dining etiquette, international customs, and current events
- Understanding of park ticketing and reservation systems, including Guest Service Suite
Formation Requise:
- High school degree or equivalent
Informations Supplémentaires:
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KEYWORD: WDW Casting, WDWCASTING WDW: Walt Disney World Casting Hourly Jobs WDW Hourly
Sur Walt Disney World Resort:
Depuis son ouverture en 1971, le Walt Disney World Resort a créé des souvenirs inoubliables pour de nombreux enfants et leurs familles. Aujourd’hui, des centaines de millions d’invités du monde entier se rendent dans cet endroit magique pour profiter de vacances Disney. En associant créativité, innovation et technologie, le centre de vacances plonge les invités dans les contes classiques de Disney et dans de nouveaux genres de divertissement en famille. S’appuyant sur une tradition riche de contes, les cast members de Walt Disney World Resort donnent vie à la magie de Disney en accordant une attention particulière aux détails et en offrant aux invités un service supérieur.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Walt Disney Parks and Resorts U.S., Inc. , qui fait partie d’une entreprise que nous appelons Walt Disney World Resort.
Walt Disney Parks and Resorts U.S., Inc. est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.