Senior Product Manager II, Commerce Product Insights
Postuler maintenant Postuler ultérieurement Job ID 10100134 Emplacement New York, New York, États-Unis / Santa Monica, Californie, États-Unis / San Francisco, Californie, États-Unis / Seattle, Washington, États-Unis Entreprise Disney Entertainment & ESPN Technology Date de publication 09/09/2024Résumé du poste:
Disney Entertainment & ESPN Technology
On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also redefining Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.
Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and pioneering capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.
At Disney Entertainment, we are experiencing dramatic growth, reaching 225M total subscriptions globally across our streaming product portfolio. As we continue growing across all our streaming services (Disney+, Hulu, ESPN+, and Star+) we are looking for a product management leader that thrives in a dynamic, fast-paced environment and can meet opportunities and challenges head-on.
Job Summary
We’re seeking a Sr. Product Manager II - Commerce Performance & Insights to support building tools and capabilities for real-time monitoring and alerting across our Commerce, Growth, and Identity systems. These large scale, distributed systems include a payments system that processes billions of dollars of transactions annually, a fraud system that can provide threat assessment under 20 ms, a Pay-Per-View system that enables purchasing of hundreds of Live products per second and so many more. Also, you will assess the performance of these systems and provide insights that benefit the customers and the business. Additionally, in this highly visible role, where you’ll be working cross-functionally with product managers, engineers, etc.
The Commerce platform at Disney Entertainment has experienced tremendous growth - supporting over 80 countries and 20+ currencies. Yet, we’re still early on our mission to provide entertainment around the world and project significant growth ahead. We’re looking for an entrepreneurial spirit, who will take this growth ahead by embracing unconventional thinking and providing “out-of-box” ideas. Being part of a driven and enthusiastic team on growing products, you will get to make a direct material impact on the future of The Walt Disney Company.
Responsibilities
Design and build automated real-time dashboards to monitor and track performance of commerce systems
Create and embed trigger-based alerts for anomaly detection in real-time dashboards, and identify critical issues impacting performance of systems
Improve ways to capture data into existing tools like Adobe Analytics, Looker, Tableau etc.
Partner with engineering teams to investigate, troubleshoot and resolve anomalies, and restore system health
Collaborate with product to provide insights and recommendations to improve the performance of the systems, and enhance customer experience and business value
Establish critical metrics for performance of key systems, and develop a regular cadence to review them with senior leadership
Make decisions both independently and in concert with other teams while balancing collaboration and push-back as needed
Basic Qualifications
You have 7+ years of relevant work experience within direct-to-consumer, e-commerce, finance/fintech, media, and/or subscription services in domestic and/or international markets is preferred
Bachelor's degree and/or equivalent work experience
Experience with data visualization to demonstrate and explain trends, patterns, outliers etc. to both technical and non-technical audiences
Experience with processing large, complex data sets, and deriving actionable insights from the data
Expertise with structured or unstructured databases, and data processing languages such as SQL and Python
You have the ability to weave data into a narrative and tell a story, and recommend constructive next steps
You communicate exceptionally well - from small group discussions to large group presentations, and through strong product analytics memos that help drive alignment across multiple teams
Experience with anomaly detection, machine learning, and artificial intelligence capabilities at a large scale is a plus
The hiring range for this position in New York, NY and Seattle, WA is $156,300 to $209,600 per year , in Santa Monica, CA and Bristol, CT is $149,300 to $200,200 per year, in San Francisco, CA is $163,500 to $219,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sur Disney Entertainment & ESPN Technology:
Disney Entertainment et ESPN Technology (DE&E Technology) constituent l’ossature technologique et le développement de produits pour les deux unités commerciales de Disney dans le domaine des médias, tout en contribuant à maintenir l’entreprise à l’avant-garde de l’innovation, ce qui permet à l’entreprise de tirer continuellement parti de la technologie pour améliorer la narration et la créativité, tout en assurant l’évolutivité, la flexibilité et l’efficacité de ses activités.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Streaming Technology LLC , qui fait partie d’une entreprise que nous appelons Disney Entertainment & ESPN Technology.
Disney Streaming Technology LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.