Product Manager II, Payments

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
   

The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and cutting-edge capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.
 

We’re looking for a Product Manager on our payments team to focus on optimizing payment approval rates, launching and evaluating new payment methods, and constantly experimenting to improve our product. This is a great opportunity to join an experienced payments team and immediately have an impact at a global scale. This role will work across payment processing, new payment methods, and recovery strategies.

Responsibilities:

• Execute and maintain the payments roadmap by working cross-functionally with members of the product team, engineering team, business team, finance team, legal team, operations team, marketing team and more

• Manage high levels of complexity by collaborating with business leaders of adjacent domains like customer growth & acquisition, identity, lifecycle messaging, billing, etc. to negotiate and identify trade-offs that optimize business holistically

• Challenge the status quo and suggest new features that solve tactical and strategic problems

• Investigate issues using a keen understanding of our data, our payment stack, and the broader payments ecosystem.

• Translate new ideas and business needs into detailed product requirements documents and user stories for engineering teams to execute

• Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders

• Become a trusted authority in the payments domain and provide thought leadership across the business

Basic Qualifications

• You have 3+ years of product management experience, preferably working on digital products at a global scale

• Bachelor’s degree and/or equivalent work experience

• Skilled at identifying key issues/questions, analyzing/visualizing data and then telling a compelling story to senior business partners and key stakeholders to help influence and/or determine important decisions

• You have the ability to rigorously prioritize while articulating your product roadmap across business teams and geographies

• Demonstrated ability of collaborating with a diverse set of partners and experience working in cross-functional teams

• You have a demonstrated understanding of good UX and copy; You’ve worked with product designers and copywriters to provide actionable & valuable feedback

• You have familiarity with the streaming video industry and understand the different value propositions that all the market leaders offer their customers

• You have an understanding of statistics concepts (e.g., hypothesis testing, regression analysis), and experience with a/b testing on a large scale is a plus

• You communicate exceptionally well - from small group discussions to large-scale presentations, and through strong product memos that help drive alignment across multiple teams

The hiring range for this position in Santa Monica, CA and Bristol, CT is $112,600 to $151,000 per year, and in NYC and Seattle is $118,000 to $158,200 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.