Playout Content Operator
Postuler maintenant Postuler ultérieurement Job ID 10105087 Emplacement Madrid, Espagne Entreprise Disney Entertainment & ESPN Technology Date de publication 08/11/2024Résumé du poste:
About the Role & Team
** This role is 6-months contract and is based 4 days per week in our Madrid Office and 1 day working from home. You will be required to work 8-hour rotating shifts between 8 a.m. and 9 p.m. local time. The shifts rotate every 3 weeks **
We are looking for Playout Content Operator responsible for the coordination in the deliveries of all the materials needed for the playout in time for broadcast - previous checks, reports and critical issues with them! On this role you will be accountable for the legal recordings, as run logs and any matter related to the playout tool. Also responsible for following all the protocols established during an incident. The role will also require knowing how to identify all the alerts received and providing day to day support on need basis.
What You Will Do
Playout
Handling partner-managed Playout
GFX/File formats etc.
SLA Tracking & Reporting
Missing Media Management
Shifting operations in required specially covering EMEA time zone.
Supporting the daily Studio Operations issues.
Communication with business leaderships/operations teams and external partners on status and resolution of reported incidents.
Supervising and maintaining logs of playout services to ensure that SLA’s are achieved and can be reported on as required.
Media Engineering coordination to implement business requests for technical changes to playout automation and system systems, which includes project running the delivery.
New channels launches support, migration of channels along with introduction of new services and workflows within MEO alongside Media Engineering.
Handling reported calls with regards playout systems, assist in the resolution if possible, or raise where needed, while undertaking documenting and final resolution of all reported technical issues.
Managing requests for changes to secondary elements for channels, which will include design, configuration, testing and rollout.
Communication with both internal and external contacts on different organizational levels with regards problems, or forthcoming planned activities.
Continuously reviewing playout operational workflows to ensure maximum efficiency and improvement.
Defining and handling business rules and procedures to ensure timely delivery of content and playlists required for playout operations.
Providing technical assistance to internal external colleagues with regards playlist formats and media delivery specifications.
Required Qualifications & Skills
Previous experience (minimum 5 years) related to Broadcast playout operations, Media operations, Digital Media.
Associates degree or equivalent experience and or comparable military/civilian work experience in an appropriate technical area.
Knowledge related to content creation, media formats, audio format, and media transport methods.
Good communication skills in English.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Sur Disney Entertainment & ESPN Technology:
Disney Entertainment et ESPN Technology (DE&E Technology) constituent l’ossature technologique et le développement de produits pour les deux unités commerciales de Disney dans le domaine des médias, tout en contribuant à maintenir l’entreprise à l’avant-garde de l’innovation, ce qui permet à l’entreprise de tirer continuellement parti de la technologie pour améliorer la narration et la créativité, tout en assurant l’évolutivité, la flexibilité et l’efficacité de ses activités.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à TWDC Iberia S.L , qui fait partie d’une entreprise que nous appelons Disney Entertainment & ESPN Technology.