Senior Data and Reporting Analyst
Postuler maintenant Postuler ultérieurement Job ID 10110788 Emplacement Londres, Royaume-Uni Entreprise Walt Disney World Resort Date de publication 21/01/2025Résumé du poste:
About the Role & Team
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavour is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.
We are seeking an experienced Data & Reporting Analyst to join the Disney Parks team at our EMEA Head Office in Hammersmith. This role combines technical expertise in data analytics with business acumen to drive commercial decisions for Disneyland Paris, Walt Disney World and Disney Cruise Line.
What You Will Do
Design and develop automated reporting solutions using SQL/Python across Snowflake, Streamlit and/or Tableau to provide real-time insights into business performance
Transform complex datasets into clear, actionable insights through data visualisation and statistical analysis
Lead the development of self-service analytics tools to empower stakeholders across Disney Destinations International
Analyse cross-channel performance metrics including web analytics, e-commerce data, and marketing campaign effectiveness
Partner with stakeholders to define KPIs and create dashboards that drive business decisions
Maintain data quality standards and implement data governance practices
Data Analysis & Insight
Lead complex cross-platform analysis combining data from multiple sources including website analytics, e-commerce transactions, marketing campaigns, and offline channels
Design and implement A/B tests and multivariate experiments to optimise conversion rates and user experience
Conduct statistical analysis to identify trends, patterns, and opportunities across different markets and segments
Develop predictive models to forecast key business metrics and identify growth opportunities
Reporting & Dashboard Development
Build and maintain automated reporting solutions using Streamlit and/or Tableau
Create interactive dashboards that enable stakeholders to self-serve their data needs
Design custom data visualisations that effectively communicate complex insights to wide audience
Implement data quality checks and automated monitoring systems to ensure reporting accuracy
Stakeholder Collaboration & Data Governance
Partner with business teams to understand their analytical needs and develop appropriate measurement frameworks
Serve as the technical liaison between business stakeholders and data engineering teams
Guide stakeholders in interpreting data and applying insights to business decisions
Maintain comprehensive documentation of data sources, transformations, and business logic in the Disney Parks EMEA Data Dictionary
Platform Management & Innovation
Act as the primary subject matter expert for analytics platforms and tools
Collaborate with third-party vendors and agency partners to optimise data collection and reporting
Evaluate and recommend new analytics tools and methodologies
Lead the migration of legacy reports to modern data stack (Snowflake/Streamlit)
Training and Professional Development
Operate with integrity, champion change and be a good ambassador for DDI and the wider Walt Disney Company (TWDC)
Operate as part of an effective and inclusive team by demonstrating an awareness of others; welcoming and valuing unique perspectives and ideas; offering support, sharing knowledge and best practices in order to contribute to overall departmental commitments
Take ownership of your professional development through regular career conversations with your line manager and utilising available resources such as D Learn, instructor-led courses and on the job learning
Proactively suggest ways to improve departmental performance and processes, leveraging technological tools where applicable
Build links with other TWDC functions to develop broader knowledge of the business
Promote and maintain an inclusive workplace, championing diversity and inclusion and make use of available resources to extend knowledge and best practice
Required Qualifications & Skills
Commercial experience in data analytics, business intelligence, or similar role
Advanced SQL skills with proven experience querying large datasets in cloud data warehouses (Snowflake desirable)
Strong statistical analysis background with focus on digital performance metrics and A/B testing
Demonstrable experience building data pipelines and automated reporting solutions
Expert knowledge of digital analytics platforms, particularly Adobe Analytics & Google Marketing Platform
Track record of translating complex data into actionable business recommendations
Bachelor's degree in Computer Science, Statistics, Mathematics, or related field
Excellent analytical & numerical kills, including data interrogation and manipulation
Experience with data visualisation tools and techniques, with platform experience in Streamlit or Tableau (desirable), or similar tools.
Experience using SQL (essential) and Python (desirable), to manipulate data, extract insights and create/set up reporting from large volumes of data.
Experience using cloud database (e.g. Snowflake)
Experience with ETL and/or Data Modelling desirable (e.g. DBT, DataOpsLive)
Experience with Version Control and documentation (e.g. Gitlab)
Relevant experience in using statistical analysis to extract insights within and across data sets.
Excellent communication, organisational, presentation and interpersonal skills
Experience with a diverse range of data sources including analytics and marketing platforms, e.g. Adobe analytics, Facebook, Google Marketing Platform.
Flexible approach with a desire to support other parts of the business
Demonstrate expertise through adopting a proactive approach to problem solving, issue resolution and the identification of new approaches
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Sur Walt Disney World Resort:
Depuis son ouverture en 1971, le Walt Disney World Resort a créé des souvenirs inoubliables pour de nombreux enfants et leurs familles. Aujourd’hui, des centaines de millions d’invités du monde entier se rendent dans cet endroit magique pour profiter de vacances Disney. En associant créativité, innovation et technologie, le centre de vacances plonge les invités dans les contes classiques de Disney et dans de nouveaux genres de divertissement en famille. S’appuyant sur une tradition riche de contes, les cast members de Walt Disney World Resort donnent vie à la magie de Disney en accordant une attention particulière aux détails et en offrant aux invités un service supérieur.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à The Walt Disney Company Limited , qui fait partie d’une entreprise que nous appelons Walt Disney World Resort.
The Walt Disney Company Limited est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidats seront pris en considération pour l’emploi sans tenir compte de l’âge, de la race, de la couleur de peau, de la religion ou des convictions, du sexe, de la nationalité, de l’origine ethnique ou nationale, de l’orientation sexuelle, du changement de sexe, du statut marital ou civil, du handicap, de la grossesse ou de la maternité. Disney favorise une culture commerciale où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution rapide.