Senior Creative Content Manager (Fixed-term contract)

About the Role & Team

Join The Walt Disney Company as the leader of DCP brand and creative marketing, where you’ll drive innovative campaigns and shape the creative direction across EMEA and global teams. In this pivotal role, you will respond to marketing briefs from brand, retail, and partnership teams, delivering imaginative solutions through in-house production for DCP marketing content, licensee partnerships, and other business lines. You’ll sign off on creative output, collaborate with directors to plan and refine creative requirements, and identify opportunities for cross-company synergy. Operating with creative leadership, you’ll ensure every project reflects cultural sensitivity, aligns with TWDC strategies, and pushes the boundaries of innovation.

Your responsibilities include budget and quality control, managing relationships with external suppliers and freelancers, and supporting diversity and inclusion within a robust creative team. You’ll service global campaigns, maintain legal compliance and training standards, and uphold the highest creative standards. If you’re passionate about inspiring teams, fostering collaboration, and making a global impact, this is your opportunity to lead by example and shape the future of Disney’s creative marketing.

This is a Fixed-term Contract role, and will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.

Values

You’ll join a team grounded in our Disney values, acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

• Respond to marketing briefs from brand, retail and partnership marketing teams by ensuring the creative team provide ideation and in house production solutions for:
• DCP marketing content – create content that drives consumer affinity with The Walt Disney Company (TWDC) brands, raising awareness and consideration amongst consumers to ultimately increase product sales
• Licensee partnerships – create meaningful branded content campaigns that both maximises effectiveness of TWDC’s media offering as well as creates content that drives new audiences for the franchises and categories
• Support marketing for other lines of businesses (LOBs) on an ad hoc basis e.g. PR/communications and corporate social responsibility (CSR)
• Sign off the creative output of the team in response to key briefs and high profile campaigns
• Liaise with directors across the business to identify, refine and plan their creative requirements, both short-term and long-term
• Identify cross-company opportunities, where creative needs are aligned and resources can be pooled to create bigger opportunities for partners to invest in content creation
• Operate with creative leadership responsibility across EMEA and global teams, ensuring assets created by team are culturally sensitive, innovative and aligned with TWDC strategies and brand guidelines as set by DCP franchise and leadership as well as other LOBS (such as studios)
• Ensure all creative output and ideation is achievable within budget as set by Senior Creative Production and Operations Manager as well as quality controlled and compliant with internal and external guidelines
• Manage and maintain relationships with external suppliers, creative vendors, agencies and network of freelancers to ensure TWDC is getting the best quality output/product
• Operate within the diversity and inclusion initiatives when sourcing freelancers and talent to establish accurate representation and inclusivity
• Provide service to the DCP businesses primarily for campaigns that service the global business
• Work with the contingent workforce team to build and develop a robust and agile creative team through a combination of freelance and agency resource, mentoring and developing creative skillsets 
• Operate within legal parameters.  Ensure appropriate training is provided to team including pertinent legal and brand training and ensure the team (as relevant) is operating within legal parameters

Required Qualifications & Skills

• Significant experience in advertising production, either agency or in house
• Creative background either as copywriter, art director, shoot director, producer, editor or designer beneficial
• Experience in leading production teams on pan-regional and global campaigns with global budgets, understanding cultural sensitivities and creating content that can be understood and repurposed across many different languages and territories
• Experience working with creative teams across the globe and building a network of resources across different time-zones to drive efficiencies with production turnaround times
• Proven experience working, and thriving, in a matrix organisation
• Proven experience of building effective relationships, leading and managing change and collaboration across departments to achieve financial targets and joint goals
• Proven experience of managing and working within allocated budgets
• Proven experience of developing the performance of a team
• Strong leadership capabilities including strong people management skills
• Financial acumen with the ability to manage projects within a set budget
• Commercial awareness
• Strong project management skill
• Ability to both manage a broad scope of work while also have a keen eye for detail
• Able to thrive and deliver end solution within a large corporate environment, understanding the dynamics and challenges of working in a matrix organisation
• Ability to collaborate effectively in a team while working work well under pressure to meet tight deadlines and to prioritise and coordinate across multiple objectives and deadlines
• Exceptional communication skills with the ability to pitch ideas to stakeholders at all levels on a global scale
• Ability to understand and work within the legal guidelines provided by the legal department
• Computer literate including MS Word, Excel, PowerPoint and Keynote
• Written and spoken English for business use, essential; other European languages, beneficial
• Strategic with the ability to take industry trends and translate them into something that drives growth for TWDC
• Cultural sensitivity and an understanding of local markets across EMEA

The Perks

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.