Product & Commercial Supervisor
Postuler maintenant Postuler ultérieurement Job ID 10132880 Emplacement Londres, Royaume-Uni Entreprise Walt Disney World Resort Date de publication 06/10/2025Résumé du poste:
About The Role & Team
Join us as the Product & Commercial Supervisor for Disneyland Paris (DLP) at Walt Disney Travel Company International (WDTCI). In this key role, you’ll drive trading performance across B2C and B2B channels, both online and via our contact centre.
You’ll coordinate the delivery of the DLP product and commercial roadmap, collaborating with stakeholders and supporting vital projects. As the main point of contact for WDTCI’s DLP business, you’ll ensure priorities and updates are communicated and acted on with Disney’s trademark excellence.
This is a permanent//fixed-term contract position located at our London office in Hammersmith, requiring four days of on-site attendance per week.
What You Will Do
Product Development & Management
- Support the implementation of DLP’s annual product, campaigns and tactical activities across WDTCI’s sales channels.
- Assist in preparing go-to-market plans and coordinate with relevant stakeholders to ensure smooth execution.
- Help maintain strong internal product and commercial relationships across B2C and B2B, working closely with DLP Central and DDI UK sales and marketing teams.
- Provide input to the WDTCI Digital Product Owner on the DLP product roadmap, helping to prioritise features and ensuring effective delivery of updates.
Product & Revenue Optimisation
- Monitor sales statistics and market trends, preparing regular reporting for the UK team.
- Highlight opportunities to optimise performance through product mix and upsell strategies.
- Assist in post-campaign analysis to assess effectiveness of pricing, promotions, and sales channels, and share findings to support future planning.
- Support the planning and implementation of activities designed to optimise trading performance.
- Provide commercial support for WDTCI affiliate marketing activities and product strategy alignment.
- Assist in preparing inputs for financial models and business cases for initiatives led by the Senior Manager.
- Work with the Digital team to provide feedback on B2C and B2B funnel optimisation.
Partnership & Channel management
- Work closely with the Product and Commercial Manager (3rd Parties and Transport) to identify product needs that can enhance transport performance and service.
- Support cross-functional efforts to deliver effective channel management solutions for the website and call centre.
- Help manage a programme of tactical initiatives and content updates, coordinating with the Marketing Manager and other product and commercial colleagues.
Required Qualifications & Skills
- Degree level qualification or equivalent experience in a similar field (travel, retail, or commercial role).
- Experience working within a commercial, sales, or product support role, ideally in travel or online retail.
- Familiarity with analysing and reporting on performance data.
- Experience within a large, matrix organisation is desirable.
- Knowledge of or experience working within Disney Parks and Resorts is desirable.
- Strong organisational and time management skills with ability to prioritise tasks.
- Good project coordination skills and ability to support commercially driven initiatives. · Strong relationship-building skills, with ability to collaborate effectively across teams.
- Good communication skills including spoken and written English for business use.
- An understanding of interpreting data to support evidence-based decisions is preferable.
- Strong problem-solving and teamwork skills.
The Perks
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Sur Walt Disney World Resort:
Depuis son ouverture en 1971, le Walt Disney World Resort a créé des souvenirs inoubliables pour de nombreux enfants et leurs familles. Aujourd’hui, des centaines de millions d’invités du monde entier se rendent dans cet endroit magique pour profiter de vacances Disney. En associant créativité, innovation et technologie, le centre de vacances plonge les invités dans les contes classiques de Disney et dans de nouveaux genres de divertissement en famille. S’appuyant sur une tradition riche de contes, les cast members de Walt Disney World Resort donnent vie à la magie de Disney en accordant une attention particulière aux détails et en offrant aux invités un service supérieur.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à The Walt Disney Company Limited , qui fait partie d’une entreprise que nous appelons Walt Disney World Resort.
The Walt Disney Company Limited est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidats seront pris en considération pour l’emploi sans tenir compte de l’âge, de la race, de la couleur de peau, de la religion ou des convictions, du sexe, de la nationalité, de l’origine ethnique ou nationale, de l’orientation sexuelle, du changement de sexe, du statut marital ou civil, du handicap, de la grossesse ou de la maternité. Disney favorise une culture commerciale où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution rapide.