Post Production Technical Associate
Postuler maintenant Postuler ultérieurement Job ID 10129843 Emplacement Londres, Royaume-Uni Entreprise Disney Entertainment and ESPN Product & Technology Date de publication 03/09/2025Résumé du poste:
About the Role & Team
At Disney Entertainment & ESPN Product & Technology (DEEP&T), we bring together world-class product, technology, and commercialization teams to drive the global operations behind Disney’s streaming services—including Disney+, Hulu, ESPN+, and Disney+ Hotstar—as well as our domestic broadcast and cable television networks.
Our mission is to develop innovative products, platforms, and technologies that enhance business performance and consumer engagement across Disney’s content ecosystem. The Post Production Engineering team sits at the heart of this mission, supporting the systems and workflows behind quality control (QC), video editing, audio recording/mixing, and creative graphic design for linear promos and marketing materials.
As a Technical Associate, you’ll play a key role in ensuring seamless technical operations across our post-production environment. Working closely with senior engineers and stakeholders across Europe, you’ll support system upgrades, workflow optimization, and day-to-day troubleshooting while helping maintain high standards of quality and efficiency in all areas of post-production.
About the Team
You will be part of a collaborative, solutions-focused team dedicated to enabling efficient, high-quality workflows for post-production and marketing operations. The Post Production Engineering team partners closely with production, creative, and technical teams to ensure seamless delivery of content across Disney platforms globally.
What You Will Do
As a Technical Associate, you will support the team across a range of technical and operational activities, ensuring smooth and efficient post-production workflows across international operations.
Key Responsibilities:
Assist with troubleshooting hardware and post-production applications.
Provide first-level technical support, including remote support for other European markets, and cover technical staff during holidays and absences.
Install, configure, and maintain post-production hardware and software applications.
Support projects and technical initiatives as directed by senior engineers.
Deliver user training sessions and create user manuals, guides, and technical documentation.
Maintain accurate records of system configurations, procedures, and support logs.
Assist in testing, quality assurance, and rollout of new workflows.
Document issues and resolutions in support ticketing and knowledgebase systems.
Support communication to users regarding outages, planned maintenance, and technical updates.
Collaborate with managers and team leads to ensure smooth daily operations.
Monitor and manage spare equipment inventory to ensure availability and readiness.
Required Qualifications & Skills
Degree-level education in a related field or equivalent experience in the media industry (3+ years preferred).
Technical proficiency across a wide range of post-production areas.
Knowledge and experience with Adobe Creative Suite, Cinema 4D, or Avid ProTools.
Strong organizational skills with impeccable attention to detail.
Excellent communication skills, with the ability to explain technical concepts in simple terms.
Competence on both Mac and Windows platforms.
Ability to prioritize conflicting tasks intelligently and work effectively under pressure.
Self-motivated, proactive, and able to work independently as well as part of a team.
Willingness to be flexible with working hours to support global operations when needed.
Commitment to delivering high standards of customer support and technical excellence.
Preferred Qualifications
Experience in post-production environments or related technical operations.
Familiarity with workflow optimization and system documentation processes.
Understanding of quality assurance, testing procedures, and rollout processes.
Experience creating and delivering user training materials.
Additional Information
Opportunity to collaborate with teams across multiple territories and regions within DEEP&T.
25 days annual leave plus additional Disney benefits, including private medical insurance, dental care, free park entry, and discounts on Disney products and experiences.
Reports to the Manager, Post Production Engineering, with close collaboration across technical and operational teams.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.
Sur Disney Entertainment and ESPN Product & Technology:
Chez Disney Entertainment and ESPN Product & Technology, nous allions imagination et innovation pour réinventer la manière dont les gens vivent et interagissent avec les histoires et les produits les plus appréciés au monde. Notre travail est extrêmement vaste et complexe. Nous créons des expériences incroyables, transformons l’avenir des médias et créons des produits et des plateformes qui rapprochent les gens du monde entier des histoires et des sports qu’ils aiment.
Chez Disney, notre capacité à associer une technologie de classe mondiale à une créativité sans pareille nous rend uniques. C’est l’essence même de notre passé, de notre présent et de notre avenir. Nous sommes des narrateurs et des innovateurs. Des créateurs et des bâtisseurs. Des artistes et des ingénieurs.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à The Walt Disney Company Limited , qui fait partie d’une entreprise que nous appelons Disney Entertainment and ESPN Product & Technology.
The Walt Disney Company Limited est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidats seront pris en considération pour l’emploi sans tenir compte de l’âge, de la race, de la couleur de peau, de la religion ou des convictions, du sexe, de la nationalité, de l’origine ethnique ou nationale, de l’orientation sexuelle, du changement de sexe, du statut marital ou civil, du handicap, de la grossesse ou de la maternité. Disney favorise une culture commerciale où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution rapide.