Lead Analyst

About the Role & Team

Be you, be here, be part of the story!

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

Overall Purpose of the Role

Disney+ is The Walt Disney Company’s Direct to Consumer video entertainment service. The service consists of 6 key content brands (Disney, Pixar, Marvel, Star Wars, National Geographic and Star a general entertainment offering).  

 The Disney+ team is responsible for the day-to-day operation of Disney+ across EMEA, specifically focused on marketing, customer acquisition and retention, partnerships and synergy, content programming, research and analytics. 

We are looking for a Lead Analyst to join our Disney+ Analytics & Insights EMEA team. This role sits within the Local Analytics team and is responsible for deepening our understanding of customer behaviors, content engagement and acquisition and retention dynamics across EMEA. While there will be a particular focus on the North & East Europe markets, this role will also support solving the most complex analytical problems across the region. 

The ideal candidate will bring a strong technical background in data science and experimentation, with the ability to apply advanced statistical methods, causal inference, and machine learning techniques to uncover meaningful insights. You will also be instrumental in designing and scaling experimentation frameworks (A/B testing, multivariate testing, uplift modeling) to guide data-driven decision-making

This is a pivotal role within the Disney+ business, which will provide crucial insights on local business performance, and will directly feed into business decisions and action plans across the region. 

Areas of Responsibility:

• Leading analytical projects that combine data science, experimentation, and business intelligence to answer high-impact business questions. 

• Designing, implementing and analysing experiments that inform product, content and marketing strategies. 

• Applying statistical modeling, predictive analytics and causal inference techniques to identify drivers of customer acquisition, engagement and retention. 

• Partnering with data engineering teams to optimise data pipelines and ensure high-quality datasets for analysis. 

• Translating complex technical analyses into clear, actionable insights for business partners. 

• Acting as a technical expert and mentor within the Local Analytics team, upskilling colleagues in experimentation design, advanced analytics and best practices. 

• Collaborating across markets to ensure insights and frameworks are scalable and can be applied regionally. 

Skills & Competencies Required

• Advanced SQL skills 

• Proficiency in Python/R and other statistical programming languages. 

• Demonstrable understanding and practical application of statistical concepts of when to apply which concept, with a  particular focus on causal methodologies.

• Background in data visualization and dashboard development (e.g. Tableau, Power BI, Looker) 

• Excellent communication and stakeholder management skills, with the ability to effectively convey complex analytical concepts to non-technical audiences. 

• Demonstrated success in working with and influencing cross-functional teams, stakeholders, and leadership. 

• Positive, collaborative, energetic and entrepreneurial attitude 

• Ability to work autonomously 

The Perks

• 25 days annual leave

• Private medical insurance & dental care

• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing

• Disney+ Subscription

• Excellent parental and guardian leave

• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.