Digital Marketing Manager
Postuler maintenant Postuler ultérieurement Job ID 10145990 Emplacement Londres, Royaume-Uni Entreprise Walt Disney World Resort Date de publication 28/04/2026Résumé du poste:
About the Role & Team
Digital Marketing Manager is responsible for leading the end‑to‑end content and merchandising strategy across UK and EU markets, ensuring all digital touchpoints deliver a high‑performing, seamless and commercially optimised experience. This role partners closely with Strategy, Digital Product and Media teams to deliver a robust content and merchandising roadmap that drives conversion, enhances user experience, and supports key commercial and brand priorities.
The role also owns SEO performance, Affiliate channel management, and AI‑optimised content creation, ensuring digital experiences reflect evolving user search behaviours.
A key component of this role is leadership: managing, developing and inspiring a high‑performing team of six digital specialists across content, merchandising, UX and optimisations.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
Content & Merchandising Ownership
• Lead the planning, creation and continual optimisation of all site content and
merchandising across UK and EU markets.
• Own the content and merchandising roadmap, ensuring alignment to commercial priorities,
campaign activity and guest experience goals.
• Oversee new content development, ensuring consistency, clarity, accuracy and brand alignment across all digital platforms.
• Partner with Strategy teams to integrate insights, consumer trends and commercial data into planning cycles.
• Ensure all content supports conversion, personalisation opportunities and seasonal demand.
SEO, AI Optimisation & Search Experience
• Own SEO strategy across markets, including technical collaboration with Digital teams.
• Drive AI optimised content creation to support how users search via multimodal AI.
• Lead ongoing schema, metadata and structural optimisation to enhance visibility and organic performance.
• Monitor search trends, competitor activity and market insights to identify new opportunities.
Affiliate Channel Management
• Own the Affiliate marketing strategy and partnerships, ensuring strong ROI and alignment with commercial priorities.
• Develop offers, content and landing page strategies that enhance affiliate performance.
• Manage publisher relationships in collaboration with Performance Marketing where relevant.
User Experience & Digital Optimisation
• Lead the UI/UX roadmap for site content areas, partnering with Digital/Product on testing, accessibility, and experience improvements.
• Use data, insight and experimentation to drive continuous improvement across content, navigation and merchandising.
• Manage platform via Disney CMS system, building immersive content to drive engagement.
• Oversee multivariate testing, usability testing and optimisation cycles.
Cross Functional Collaboration
• Work closely with Brand, Strategy, Commercial, Legal, Product and Performance Marketing teams to ensure cohesive, integrated delivery.
• Partner with CRM on consistency across digital touchpoints and personalised journeys.
• Collaborate with international teams to ensure alignment while adapting content for local market needs.
Leadership & Team Development
• Lead, mentor and develop a team of six digital specialists, ensuring clear objectives, coaching and growth.
• Foster a culture of creativity, experimentation, and data driven decision making.
• Contribute to broader digital capability uplift across the business through sharing best practice and thought leadership.
Areas of Accountability
• Delivery of UK and EU digital content, merchandising and SEO performance targets.
• Management and development of six direct reports.
• Management and optimisation of Affiliate channel performance and budget.
• Ensuring all content complies with brand, legal and accessibility standards.
• Maintaining strong working relationships with stakeholders across Strategy, Commercial, Performance Marketing and Product teams.
Required Qualifications & Skills
• Experience operating at Digital Marketing Manager level (or similar) in a multi‑market or large‑scale consumer business.
• Strong background in digital content strategy, merchandising and/or ecommerce.
• Proven success in SEO, on‑page optimisation and content frameworks.
• Experience with AI‑driven content optimisation highly valuable.
• Demonstrated success in managing Affiliate channels.
• People leadership experience managing multi‑disciplinary digital teams.
• Experience collaborating with UX, Product and Development teams.
• Budget management experience.
• Experience within travel, hospitality or entertainment sectors beneficial but not essential.
• Strong leadership, coaching and team‑building skills.
• Highly analytical, commercially minded and results driven.
• Excellent stakeholder management and communication skills.
• Deep understanding of digital consumers, especially search trends and AI‑driven discovery.
• Strong planning, prioritisation and organisational abilities.
• Ability to thrive in a fast‑paced, matrixed environment.
• Competent with content management systems, analytics tools and optimisation platforms.
The Perks
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Sur Walt Disney World Resort:
Depuis son ouverture en 1971, le Walt Disney World Resort a créé des souvenirs inoubliables pour de nombreux enfants et leurs familles. Aujourd’hui, des centaines de millions d’invités du monde entier se rendent dans cet endroit magique pour profiter de vacances Disney. En associant créativité, innovation et technologie, le centre de vacances plonge les invités dans les contes classiques de Disney et dans de nouveaux genres de divertissement en famille. S’appuyant sur une tradition riche de contes, les cast members de Walt Disney World Resort donnent vie à la magie de Disney en accordant une attention particulière aux détails et en offrant aux invités un service supérieur.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à The Walt Disney Company Limited , qui fait partie d’une entreprise que nous appelons Walt Disney World Resort.
The Walt Disney Company Limited est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidats seront pris en considération pour l’emploi sans tenir compte de l’âge, de la race, de la couleur de peau, de la religion ou des convictions, du sexe, de la nationalité, de l’origine ethnique ou nationale, de l’orientation sexuelle, du changement de sexe, du statut marital ou civil, du handicap, de la grossesse ou de la maternité. Disney favorise une culture commerciale où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution rapide.