Jungle River Cruise Skipper - Full Time
Postuler maintenant Postuler ultérieurement Job ID 1226847BR Emplacement Lantau Island, Hong Kong Entreprise Hong Kong Disneyland Resort Date de publication 15/09/2024Résumé du poste:
Jungle River Cruise - an Attraction located in Adventureland.
Cast off on a thrilling expedition where elephants, gorillas, hippos and maybe even an indigenous tribe await adventures arrival.
Trek to a dusty tropical jungle outpost—laden with hanging cargo nets, wooden crates, timber canoes and rusty anchors—and board a weathered tramp steamer for an exciting adventure along a remote tropical river.
Become our trusty and friendly skipper, bring our Guests to leave civilization behind as we navigate through treacherous waters rarely seen by man.
Responsabilités:
- Responsible for the daily operations of Jungle River Cruise
- Presume the role of Skipper to deliver Jungle River Cruise show and operation of the Jungle River Cruise boat
- Deliver an exceptional show performance on the boat trip, skillfully using humor, suspense, and engaging spiels in Cantonese, Mandarin, and English to immerse Guests in the adventure while maintaining vigilance during the boat trip, watching for any issues or unsafe Guest’s behavior. This typically involves starting, stopping, and controlling the boat speed and movement of the JRC boats to ensure safety and Guest experience excellence.
- Performing pre-opening checks and inspections to verify that all the boats and ride area are working properly before allowing Guests to board
- Adhering to all safety regulations, operating procedures, and Company policies. Responding to any boat/ride malfunctions or emergencies, following established protocols/Operations Guidelines to stop the boat/ride and evacuate Guests if necessary. Performing evacuation procedures and emergency handling under undesired situation, handling guest enquiry and concern.
- Assisting Guests with accessibility and special needs, with boarding and disembarking the JRC boats
- Monitoring ride/vehicle capacity and wait time to optimize Guest carry
- Reporting any technical issues, safety concerns, or unusual incidents
- Performing closing checks and inspections to verify that all the boats and locations are secured and report any concerns or discrepancies
Qualifications Nécessaires:
- Fluent in Cantonese, good in English and Putonghua. Knowledge in other language(s) would be an advantage.
- Caring and outgoing with good interpersonal skills. Expressive and proactive.
- Ability to create an immersive and enjoyable experience for Guests
- Able to connect with Guests through conversations, body language, and personalized interactions
- Able to maintain a high energy performance level throughout the boat ride even under harder working environments
- Able to exhibit a strong dedication to the position and can reliably deliver consistent high-quality performance
- Willing to receive feedback, implement improvements, and continuously develop skills as a skipper
Compétences Souhaitées:
- 1 year of experience in Guest-facing roles within the entertainment, hospitality, or tourism industry
Informations Supplémentaires:
Schedule AvailabilityOur Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company.
Submitting Your Application
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.
keyword: hkdltaft
Sur Hong Kong Disneyland Resort:
Le Hong Kong Disneyland Resort offre des expériences Disney inoubliables et culturellement exclusives aux visiteurs de tous âges et de tous horizons. Rempli de vos histoires et personnages Disney préférés, le Hong Kong Disneyland Resort offre à ses clients la possibilité de découvrir huit contrées qui abritent des attractions et divertissements primés et uniques en leur genre. Terminez votre aventure par un séjour dans l’un des luxueux hôtels Disney du complexe. Et la magie ne s’arrête pas là : en tant que membre dévoué de la communauté locale profondément soucieux du bien-être sociétal, le Hong Kong Disneyland Resort fait rayonner sa magie à travers ses programmes de service communautaire qui aident les familles dans le besoin, stimulent la créativité chez les enfants et leurs familles, encouragent la protection de l’environnement, et promeuvent une vie plus saine.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Hongkong International Theme Parks Limited , qui fait partie d’une entreprise que nous appelons Hong Kong Disneyland Resort.