Asso Specialist, Disney Youth Programs
Postuler maintenant Postuler ultérieurement Job ID 10104142 Emplacement Lantau Island, Hong Kong Entreprise Hong Kong Disneyland Resort Date de publication 18/10/2024Résumé du poste:
This position and role supports the sales effort and servicing of Disney Youth Programs, as well as reporting to the Event Services Manager to support the bookings in Hong Kong as in overseas, also, to support Youth program operation, booking system and reports driven, coordination and execution of local and overseas schools and youth groups to join Disney Youth Programs for educational, musical performance and celebration. In this role, the Associate Specialist will be expected to prepare youth related business reports and support the analysis on the figures, program booking trends, and district penetration figures and Program operations to work closely with multiple teams in order to fulfill the administration of the bookings, payment and ensure smooth and satisfactory arrival of the groups and our target customer.
Job responsibilities:
Manage relationships with Principals, teachers and youth leaders, via telephone, email, presentations, and face-to-face meetings, proving clear and concise messages to them in an effort to promote and sell youth experiences at Hong Kong Disneyland.
Assist the leader in the evaluation of youth questionnaires, youth figures and reports and to conduct research on up-to-date education trend and reform for future program enhancement, development and operation.
Assist and support the leader on program analysis, enhancement and operation in order to ensure the youth products designed best match with the Hong Kong market needs
Consult Principals, teachers, youth leaders etc during sales call (email and phone) in determining the best programs for the group following a discovery process and address stakeholders’ concerns and enquiries
Support the Youth Sales Team in the utilization of the figures in SFA, youth database creation as well as to support analysis on the youth reports for the planning of sales strategies and tactics.
Office administration and clerical support, including the arrangement of meetings, taking meeting minutes, office supply ordering / pickup and maintenance, courier deliveries, team cast related preparation and arrangement, organize filing systems and other related tasks.
Job requirements
Higher Diploma or above in any relevant disciplines with at least 2 years of relevant working experience;
Independent, detail-minded and self-motived with good communication, organizational and project management skills;
Strong experience in administration work with customer service facing role, ability to deal with people tactfully and in an appropriate manner;
Corporately presentable, strong problem solving skills with ability to multi-task and work independently in a fast and dynamic work environment
Excellent command of written and spoken English, Cantonese, and Putonghua
Proficiency in computer applications. Familiar with SFA, preferably with knowledge in student education products and programs in Hong Kong and understanding of Hong Kong school market and curriculum is an advantage
HKProfessional #LI-CL1
Sur Hong Kong Disneyland Resort:
Le Hong Kong Disneyland Resort offre des expériences Disney inoubliables et culturellement exclusives aux visiteurs de tous âges et de tous horizons. Rempli de vos histoires et personnages Disney préférés, le Hong Kong Disneyland Resort offre à ses clients la possibilité de découvrir huit contrées qui abritent des attractions et divertissements primés et uniques en leur genre. Terminez votre aventure par un séjour dans l’un des luxueux hôtels Disney du complexe. Et la magie ne s’arrête pas là : en tant que membre dévoué de la communauté locale profondément soucieux du bien-être sociétal, le Hong Kong Disneyland Resort fait rayonner sa magie à travers ses programmes de service communautaire qui aident les familles dans le besoin, stimulent la créativité chez les enfants et leurs familles, encouragent la protection de l’environnement, et promeuvent une vie plus saine.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à HK International Theme Parks Limited , qui fait partie d’une entreprise que nous appelons Hong Kong Disneyland Resort.