Workforce Analytics Manager
Postuler maintenant Postuler ultérieurement Job ID 10088049 Emplacement Lake Buena Vista, Floride, États-Unis Entreprise Walt Disney World Resort Date de publication 24/04/2024Résumé du poste:
We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?
The Transformation, Analytics & Strategy team is an internal team to Workforce Management that provides tools, reporting, systems, processes, and knowledge to optimize our workforce in an evolving and dynamic environment. We are the analytical center of excellence acting as the primary consultants within the Workforce Management organization and beyond – driving analytical and strategic work. We manage relationships across multiple levels of the Walt Disney World site – up to and including regular updates to the site President. We are expected to understand complex processes from end to end and to drive value through solution design, development, and implementation.
Our sophisticated technological skills and positive relationships, make our team the partner of choice for teams both in and out of Workforce Management!
What You Will Do
Lead and contribute to the design, development, testing and implementation of Workforce Management data solutions – including automation and data warehouse management – to influence and support Executive and client decision-making and insight
Lead change management and collaboration with system and data end users to identify opportunities for new capabilities in information, analysis, and reporting on large and complex data sets
Lead troubleshooting of both data and code quality issues
Design and analyze large data sets from multiple disparate data sources (current, and new); create and present an understandable, actionable result that drives important financial, legal (labor compliance), Labor Relations negotiations, and operational decisions
Maintain an up-to-date knowledge of relevant IT technologies and development methods/tools. This may involve attending seminars, training events and reading relevant journals and technical documentation. Maintain a good working knowledge of development technologies currently in use
Provide flexible, intuitive, and low-maintenance solutions and data storytelling for complex scenarios and time-consuming problems
Extend and enhance existing solutions through periodic review and quality control checks
Lead and train compliance and confidentiality regarding all communication, data, intellectual property, etc.
Demonstrate strong relationship management skills including but not limited to, mentoring and guiding peers and colleagues, communicating advanced analytical concepts to non-technical audiences, and influencing and building trust with key stakeholders with a variety of objectives.
Make day-to-day decisions within scope, and have an awareness of when an issue or decision should be escalated to leadership for direction or visibility
Be a subject matter expert/specialist within their scope of work resulting in them being the partner of choice for executives and key decision-makers
Required Qualifications & Skills
4+ years of experience in data warehouse workspaces
Experience with data concepts like ETL, near-/real-time data, data ingest, data syndication, data curation, metadata, and workflow management.
Proficiency in SQL and database management systems (MySQL, MS SQL, PostgreSQL, Oracle, Snowflake)
Experience working with data manipulation and analytical tools (R, Dataiku, SSMS, PowerAutomate, PowerBI)
Familiarity with advanced analytics (AI, Statistical Analysis, Forecasting, Optimization, Machine Learning)
Solid understanding of data engineering, database security, backup, and recovery procedures
Preferred Qualifications
Prior Disney Experience
Workforce Management Experience
Experience with Python
Education
Bachelor's degree in Information Technology, Computer Science, Data Science, Operational Research, Industrial Engineering or related field or equivalent experience.
Additional Information
Disney offers benefits and a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
This job is located in Lake Buena Vista, FL
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Sur Walt Disney World Resort:
Depuis son ouverture en 1971, le Walt Disney World Resort a créé des souvenirs inoubliables pour de nombreux enfants et leurs familles. Aujourd’hui, des centaines de millions d’invités du monde entier se rendent dans cet endroit magique pour profiter de vacances Disney. En associant créativité, innovation et technologie, le centre de vacances plonge les invités dans les contes classiques de Disney et dans de nouveaux genres de divertissement en famille. S’appuyant sur une tradition riche de contes, les cast members de Walt Disney World Resort donnent vie à la magie de Disney en accordant une attention particulière aux détails et en offrant aux invités un service supérieur.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Walt Disney Parks and Resorts U.S., Inc. , qui fait partie d’une entreprise que nous appelons Walt Disney World Resort.
Walt Disney Parks and Resorts U.S., Inc. est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour l’emploi sans considération de race, de couleur, de religion, de sexe, d’âge, d’origine nationale, d’orientation sexuelle, d’identité sexuelle, de handicap, de statut d’ancien combattant protégé ou de toute autre base interdite par la loi fédérale, étatique ou locale. Disney favorise une culture commerciale où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution rapide.