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The Walt Disney Company: Be Part of the Story

Be Part of the Story

VP HR Operations & Talent Acquisition

Postuler maintenant Postuler ultérieurement Job ID 10035179 Emplacement Lake Buena Vista, Floride, États-Unis / Burbank, Californie, États-Unis Entreprise Partners Federal Credit Union Date de publication 23/11/2022 Type de flexibilité Poste hybride

- Ce rôle est considéré comme un poste hybride, ce qui signifie que l’employé(e) travaillera une partie du temps sur site, à un endroit désigné par la Société, et le reste du temps à distance.

Résumé du poste:

The VP, HR Operations and Talent Acquisition serves as a strategic partner for Partners Federal Credit Union Talent Strategies group and PFCU client groups. This role collaborates and partners with executives and other senior Talent Strategy leaders to develop and execute holistic HR strategy, aligned with organizational strategy, translating it for Cast Members and driving organizational change in both the Talent Strategies Department and the entire Partners organization.  This role is responsible for achieving strong business results through strategic, consultative, collaborative, and transformational thinking and action, cultivating a thriving  internal and external talent marketplace, designing and implementing effective HR policies, procedures and practices and manages employee relations issues in a manner that appropriately safeguards risk while resulting in desired outcomes.

Principal Responsibilities

  • Human Resources Operations
  • Build and maintain effective, long-term, trusted client relationships with business unit executives, managing leaders, and their teams to develop and execute people initiatives that effectively communicate and support Keypath’s mission, vision, and strategic initiatives
  • Create customized solutions that address the business issues and produce measurable results.
  • Serve as a credible and trusted thought partner to senior leadership
  • Initiate and drive the design and implementation of new or enhanced HR policies, processes, and programs in order to improve the client’s workforce performance along with the cast members’ workplace experience.
  • Establish in-depth understanding of the business and priorities to identify organizational and talent opportunities and recommend potential solutions/ best practices that further drive results and strengthen the culture.
  • Collaborate with TS partners to execute TS department strategies to enable business objectives and support future business growth.
  • Develop strong partnerships with TWDC stakeholders to advance our mission and brand and enable efficiency within the department and broader organization.
  • Set, enforce, and evaluate HR policies and procedures and establishing best practices in TA and ER, with long-term needs and continual improvement in mind.
  • Serve up key data and insights to inform talent and People pillar decisions.
  • Manage and mitigate risk related to Cast matters including ER, LOA, FMLA, Accommodates, etc.
  • Talent Acquisition
  • Create and execute talent acquisition strategy that leads to build of external and internal talent pipeline.
  • Perform candidate sourcing and research activities ensuring an optimal experience for candidates, clients, and talent acquisition partners.
  • Assesses various staffing needs to determine methods to address current and future conditions, including recruitment planning, and sourcing opportunities.
  • Cultivate relationships with PFCU cast members to create pipelines/talent communities for current and future opportunities.
  • Network closely within the industry and specialized functional areas to identify the right talent and credit unions to target.
  • Identify and articulate the qualifications, strengths, and opportunities of candidates to hiring managers.
  • Implement key strategies and partnerships to include, but not limited to professional associations, diversity recruitment conferences, community outreach programs and events, industry networking events and associations, etc.
  • Constantly collaborate with recruiting partner; proactively inform on progress of sourcing strategy and recommend shifts as necessary.
  • Employee relations
  • Design and/or lead the investigative process for internal complaints of discrimination, harassment, retaliation, and other high-risk employment issues
  • Work closely with TBPs and Managing Leaders to develop and implement investigation plans.
  • Interview appropriate witness(es) or guide TBPs to conduct appropriate interviews to gather information about the specific claims.
  • Partner with legal representatives and other functional teams to address compliance issues in the workplace (e.g., EEO, wage, and hour, etc.) and to determine action steps based on results.
  • Prepare or guide TBPs to prepare written documentation of investigative findings and report out to stakeholders.
  • Provide advice and counsel to Talent Business Partners and Managing Leaders in interpreting and applying policies and procedures to resolve issues related to recruitment, compensation, disciplinary action, and conflict resolution.
  • Ensure ER database is maintained, up to date and accurate.
  • Oversee efforts to work with applicable partners and Cast Members to support the medical accommodation process through coaching, documentation, and applicable follow up.
  • Partner with Learning & Development to enhance ER-related training for managing leaders and to provide key learning updates for TBPs.
  • Support reduction in workforce efforts by partnering with TBPs and Legal to work through the established process.
  • Lead Talent Strategies Cast Members
  • Effectively lead Talent Strategies cast members, ensuring optimal performance.
  • Develop and coach a team of high-performing TS professionals to create a trusted and valued people service to our leaders and people.
  • Complete and communicate Performance Review and Individual Development Plans for direct reports. Manage low performers and rewards top performers.
  • Set clear, realistic goals and objectives for direct reports, effectively allocate resources to achieve goals.
  • Manage change process including, foreseeing the need for change well in advance of the change event, developing effective and achievable change strategies, providing confident change leadership, making compelling cases regarding the need for change, and directing the change process.
  • Conduct regular department meetings and one-on-one meetings with direct reports.

Required Skills:

  • Proven knowledge of how to conduct internal investigations
  • Bachelor's Degree in Human Resources or related field
  • 5-10 years relevant work experience
  • Knowledge of Talent Acquisition Strategies and Process
  • Proven knowledge of HR practices, policies, and basic employment laws
  • Demonstrated strong integration and strategic planning skills
  • Exceptional verbal and written communication skills
  • Ability to handle sensitive or confidential situations, using sound judgement
  • Analytical, strategic thinking, and consulting skills
  • Entrepreneurial nature, comfortable with ambiguity, and highly adaptable and flexible to diverse perspectives, styles, priorities, and projects
  • Demonstrated ability to influence and partner within a diverse organization to help drive business results
  • Proven ability to manage conflict and the courage to challenge organizational thinking
  • Ability to develop and maintain strong relationships with TS team and all levels of employees and managing leaders across the organization
  • Strong guest service focus, ability to listen for understanding to meet internal clients needs
  • Must have the ability to be an authentic thought partner with confidence and courage to push boundaries
  • Proven experience working with senior executives in an “influence-without authority” role working as a trusted advisor
  • Strong organization skills
  • Ability to take initiative, solve problems, make decisions to lead others
  • Ability to build, motivate, and lead a highly effective team that meets goals and achieves excellence
  • Excellent attention to detail and follow through
  • Proven experience in managing multiple projects with strong prioritization skills
  • Proven consulting and change management experience

Preferred Skills:

  • Accreditations in Human Resources Management - SPHR, SHRM-SCO
  • Post Graduate Degree
  • Coaching accreditation or certification


Sur Partners Federal Credit Union:

Depuis plus de 50 ans, Partners Federal Credit Union a livré la Différence Partners à nos plus de 125 000 membres, avec les niveaux de service, de valeur, d’accès et de commodité les plus élevés. De plus, une gamme complète de produits financiers que vous trouverez dans les plus grandes banques, y compris l’épargne, les chèques, les prêts, la gestion de patrimoine et l’avant-garde en matière d’accès au compte innovant. Et toujours avec une connexion exclusive à The Walt Disney Company qui garantit un niveau de qualité inégalé dans le secteur de la banque. Partners, c’est véritablement des Cast Members au service des Cast Members, créant un lien authentique et un engagement envers le service qu’aucune autre institution financière ne peut égaler. Rejoignez-nous et découvrez que chez Partners, nous honorons l’adhésion à la vie, car les membres peuvent compter sur nous en toute confiance à chaque étape de la vie. Et grâce à notre connexion à The Walt Disney Company, toute personne travaillant pour Partners est également un Cast Member/employé de Disney.

Sur The Walt Disney Company:

The Walt Disney Company, avec ses filiales et ses sociétés affiliées, est une grande société internationale et diversifiée de divertissement familial et de médias couvrant les secteurs d’activités suivants : réseaux de médias, parcs et centres de vacances, studio de divertissements, produits de consommation et médias interactifs. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 20 jusqu’à son statut de référence dans l’industrie du divertissement d’aujourd’hui, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.

Le poste est rattaché à Walt Disney Parks and Resorts U.S., Inc. , qui fait partie d’une entreprise que nous appelons Partners Federal Credit Union.

Walt Disney Parks and Resorts U.S., Inc. est un employeur qui souscrit au principe d’égalité des chances. Les candidat(e)s seront pris(es) en considération pour l’emploi sans considération de race, de couleur, de religion, de sexe, d’origine nationale, d’orientation sexuelle, d’identité sexuelle, de handicap ou de statut d’ancien combattant protégé. Disney favorise une culture commerciale où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution rapide.

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