Sr Telecomm Business Specialist
Postuler maintenant Postuler ultérieurement Job ID 10147569 Emplacement Lake Buena Vista, Floride, États-Unis Entreprise The Walt Disney Company (Corporate) Date de publication 21/04/2026Résumé du poste:
The Mission of Telecom Business Planning is to provide the highest quality of voice and data services at the most economical cost, and provide vendor and contract lifecycle management to meet the telecommunications needs of the Walt Disney Company through collaborating with our business unit telecommunications managers and leveraging our vendor Master Service Agreements.
The Key Functions of the Telecom Business Planning department are as follows:
Telecommunications Contract Management
Telecommunications Vendor Management
Telecommunications Expense Management (TEMS)
Project Assignments and Deliverable-Based Work, specifically SD WAN
The Sr. Telecom Business Specialist will manage Disney’s global telecommunications environment (wireline and wireless) by organizing, analyzing and determining Business Unit requirements, translating those requirements into a contracted service with our Telecommunications Service Providers.
The Sr. Telecom Business Specialist develops sustainable operational processes to manage the provisioning, billing and cost recovery of those services. The Sr. Telecom Business Specialist will be required to maintain and manage the telecommunications contract management lifecycles (Negotiate, Approve, Execute, Capture, Track and Analyze), and provide technical and analytical support for projects requested by the Business Units and Enterprise Technology management. The Sr. Telecom Business Specialist will also be responsible for Telecommunications Vendor Management and attend the Service Action Plan meetings. This includes working with the vendors to implement or improve business processes, expedite or escalate service orders and/or issues, and participate in the quarterly performance review meetings to provide feedback and suggestions for service improvement with each vendor.
The Sr. Telecom Business Specialist will also lead and create telecommunications strategic, tactical and operational plans, lead and perform complex research and data gathering analysis, develop and manage project plans and perform financial analysis. Additionally, the Sr. Telecom Business Specialist will provide technical and analytical support for medium to large projects including SD WAN.
The Sr. Telecom Business Specialist will also interface with the Cap Gemini Telecom Expense Management (TEM) department to manage the following activities:
Voice and Data Circuit Provisioning (Moves, Adds, Changes, Disconnects)
Monthly Circuit Invoice Payment Processing via Tangoe Commcare Management Platform (CMP)
Telecom Billing/Invoice audit and dispute resolution
Carrier Aging Report (AR) invoice/payment research and reconciliation
Business Unit circuit inventory and monthly charge inquiries and support
EXPERIENCE/ SKILLS/ TRAINING:
Strong contract negotiation and contract management skills.
Previous exposure to financial accounting and financial systems
Demonstrated knowledge of telecommunications technology and structure (Traditional Voice, VoIP, Cellular, MPLS, Ethernet, Private Line, Internet Access, Fiber Optic, Wavelength, DWDM, etc.).
Extremely good oral and written communication skills
Excellent project management and organizational skills
Excellent quantitative and analytical skills
Excellent interpersonal and presentation skills
Excellent problem-solving skills and strong business and financial acumen
Demonstrated ability to work with management and engineering personnel at all levels
Ability to work independently and to use common sense and sound technical judgment to complete assignments in a timely manner
Ability to prioritize work assignments and focus on most critical projects
Ability to work with minimal supervision
Demonstrated spirit of cooperation and willingness to get the job done; ability to instill these values in others
Required Education
Bachelor's degree in computer science, management science, or communications engineering with 5 years progressive voice or data communications experience with CLEC or ILEC carriers including Local and Long Distance (LD) billing & provisioning experience.
Preferred Education
MBA with experience in accounting, financial analysis and planning capacity, or related disciplines
The hiring range for this position in Florida is $$111,900 to $$150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sur The Walt Disney Company (Corporate):
Chez Disney Corporate, vous verrez comment les secteurs d’activités qui animent les marques puissantes de la société se rassemblent pour former la société de divertissement la plus novatrice, développée et admirée au monde. En tant que membre d’une équipe d’entreprise, vous travaillerez avec les leaders de classe mondiale qui mettent au point les stratégies qui permettent à The Walt Disney Company de rester à la pointe du divertissement. Collaborez avec d’autres penseurs novateurs pour permettre aux meilleurs conteurs de créer des souvenirs pour des millions de familles du monde entier.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Worldwide Services, Inc. , qui fait partie d’une entreprise que nous appelons The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.