Revenue Management Manager

The Resorts Revenue Management team works to drive business value through technology, data, analytics, optimization, statistical modeling, and econometric modeling to explore opportunities, shape business decisions, and drive business value.

As a Revenue Analytics Manager you would be influencing and tracking the performance of resort demand and bookings across our Disney resort properties. This role works alongside the Resorts RM Yield team to optimize resort utilization through deep data analysis, automation, and optimization. In this role, you would have a large focus on the tracking and understanding of resort booking and demand data. We would expect this Manager to become a data expert in our area.  We would expect this role to drive innovation through the design and development of tools that increase and measure the effectiveness of our revenue management strategies using SQL, Python, and Tableau. This role would need to leverage data manipulation and visualization techniques as well as have strong communication skills to present complex analytical findings in clear business terms.

Responsibilities

• Identify, quantify and develop profit opportunities through data analysis and research
• Offer objective observations on metrics, strategic initiatives, competitive factors, and performance drivers
• Maintain Snowflake databases for analytics
• Create, deploy and manage both ad hoc and operational models
• Partner with Resorts Yielding, Disney Signature Experiences, Commercial Strategy, and Science Integration teams to implement profit opportunities and communicate strategies
• Develop and maintain forecasting models, using historical data as well as mathematical and statistical techniques to make future recommendations
• Develop automated data pipelines using Python, SQL, Docker, and AWS
• Leverage Tableau, data visualization techniques, and communication skills to present complex analytical findings in clear business terms
• Provide analytical decision-making support to Disney Theme Parks and Resorts and DSE leadership
• Assemble presentations for Executive leaders
• Showcase strong leadership with your problem-solving skills and ability to influence others with your positive attitude

Basic Qualifications

• Experience with statistical, financial, or strategic development analysis
• Strong experience working with Tableau and data visualization tools
• Experience working with Data Analysis/Data Science tools (e.g., Python, R, SQL, Snowflake etc.)
• Demonstrated ability to leverage Microsoft Office Suite to analyze and communicate findings
• Ability to simplify complex analytics into recommendations that are easily understood and executable
• Strong attention to detail and data accuracy
• Proven experience with and strong understanding of advanced analytical methods
• Established ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
• Tested ability to champion projects from beginning through implementation, meet deadlines, and prioritize work effectively
• Demonstrated strong leadership and partnering skills
• Strong written and verbal communication skills
• Excellent problem solving and decision-making skills
• Demonstrated strategic and creative thinking ability

Preferred Qualifications

• Knowledge of Walt Disney Parks & Resorts operations, Disney Vacation Club, business units, and product offerings

• Certifications for Tableau, R, Python, Snowflake, or AWS suite
• Basic knowledge of Docker containers and Git Commands

Required Education

Bachelor’s degree in a quantitative field such as Finance, Economics, Statistics, Business Administration, Industrial Engineering, Operations Research, Applied Mathematics, Analytics, or equivalent substitute

Preferred Education

Master’s degree