DVC Driver
Postuler maintenant Postuler ultérieurement Job ID 10133188 Emplacement Lake Buena Vista, Floride, États-Unis Entreprise Disney Vacation Club Date de publication 30/09/2025Résumé du poste:
About the Role & Team
The Disney Vacation Club (DVC) is a premium vacation ownership program that allows our Members to enjoy magical Disney experiences across the country for years to come.
As a DVC Driver, you will play a key role in delivering exceptional Guest service by transporting Members and Guests across Walt Disney World Resort and to various DVC Welcome Home Center locations. This role requires a strong focus on safety, hospitality, and storytelling to ensure a seamless and memorable journey. It is essential to engage with Guests in a manner that helps reduce any potential tension during the ride. The safe operation of the vehicle and ensuring the safety of all passengers is critical. Additionally, maintaining the cleanliness of the vehicle throughout the shift is required to ensure a show-ready ride experience.
As a DVC Driver, you will report to the Sales Support & Services Manager.
This is a full-time role.
What You Will Do
You will offer our Guests travel assistance to and from our Welcome Home Centers located throughout the Walt Disney World Resort. To be successful in this role, you need to possess an outgoing personality and enjoy high levels of Guest interaction. You must have the ability to engage Guests through storytelling, sharing general property information, and Disney trivia.
As you transport our Members or groups of Guests, you will also be encouraged to provide information regarding what they can expect to experience during their visit. You should have a basic knowledge of the Disney Vacation Club membership and the ability to learn the exact locations and nuances of pick-up and drop-off points across the WDW Parks and Resorts. Additionally, you will immerse Guests in their surroundings by providing information about our property and, if needed, offer basic Guest recovery related to their vacation experience.
Required Qualifications & Skills
Valid Florida Driver’s License with a clean driving record.
Comfortable operating vehicles of various sizes (up to 15 passengers).
Ability to sit or stand for extended periods.
Capable of occasional heavy lifting (up to 25 lbs) including personal items, car seats, or luggage.
Proficient in operating ADA equipment to assist Guests with disabilities.
Able to identify and report basic mechanical or safety concerns.
Familiar with using radio equipment and touchscreen technology (e.g., smartphone apps).
Flexible availability, including nights, weekends, and holidays.
Strong Guest service and interpersonal skills.
Successful completion of all required training, including practical assessments and observations.
High level of collaboration with internal partners and seamless handoff during the sales tour process.
Preferred Qualifications
Experience resolving Guest concerns independently or by engaging appropriate partners.
Skilled in storytelling and creating memorable Guest interactions.
Knowledge of Walt Disney World Resort services, locations, and offerings.
Multilingual abilities are a plus.
Education
High School Diploma or equivalent relevant experience.
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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Sur Disney Vacation Club:
Disney Vacation Club, un leader dans le secteur des vacances en temps partagé, offre aux familles la flexibilité de personnaliser leurs expériences de vacances à mesure que leurs intérêts en matière de vacances changent au fil du temps. Les Cast Members du Disney Vacation Club aident à apporter des touches de la magie de Disney aux membres et aux hôtes qui séjournent dans l’une des 14 destinations du Disney Vacation Club, y compris Walt Disney World Resort ; Disneyland Resort ; Hilton Head Island, South Carolina et Vero Beach, Florida.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Vacation Development, LLC , qui fait partie d’une entreprise que nous appelons Disney Vacation Club.
Disney Vacation Development, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.