Disney Vacation Club Labor Specialist (Aulani)
Postuler maintenant Postuler ultérieurement Job ID 10122782 Emplacement Kapolei, Hawaï, États-Unis Entreprise Aulani, A Disney Resort & Spa Date de publication 04/06/2025Résumé du poste:
The Disney Vacation Club (DVC) Labor Specialist will support the DVC Sales channel by providing a strategic focus on various labor components. The Labor Specialist will work in tandem with Sales Coordinators and Leadership to help drive the newly implemented Labor Strategies and operational efficiencies that contribute to revenue results. This role requires prior knowledge of traditional labor management components.
You will report to the Labor Manager.
This is a Full-Time role.
Responsibilities/You Will:
Oversee various labor and payroll needs utilizing labor management systems including MY TIME, CDS, SAP, GEMS, and Cast Mobile, etc.
Audit time entry and scheduling practices for a complex Cast base to ensure adherence to California, Hawaii, and Florida labor laws
In partnership with the labor managers, ensure leadership staffing levels in and around the Walt Disney sales offices (sales and operations leadership)
Oversee schedule creation, schedule maintenance, time reconciliation, and time off requests for both Salaried and Hourly Cast who are spread across Discovery Desks, Sales Centers, and Operations locations around the Aulani Resort while assisting in similar work at the Disneyland® Resort and the Walt Disney World® Resort
Oversee daily operational needs by ensuring appropriate staffing levels and daily team movement
Provide professional feedback to Cast Members of all levels on Labor compliance items, not limited to time entry, scheduling, staffing, workload, and DVC operational guidelines
Provide labor support to Cast through various training methods, including facilitation, 1:1 assistance, and creating/maintaining resources
Partner with Industrial Engineering and Labor Manager to develop a sustainable Labor strategy for the Sales Channel by generating and analyzing labor reporting, identifying inefficiencies, and integrating labor management with a sales organization
Basic Qualifications/You Have:
2+ years of Labor/Workforce Management Experience
Proven experience with providing accurate and timely information with attention to detail
Demonstrated strong verbal and written communication skills, problem-solving solving and decision-making skills
Computer proficiency in Microsoft Office Suite and ability to learn new software applications
Strong troubleshooting skills
Demonstrated ability to handle confidential information
Ability to prioritize in a fast-paced environment while handling multiple tasks
Demonstrated strong facilitation, training, and presentation skills
Ability to influence peers and partner with different levels of the organization
Demonstrated commitment to high professional ethical standards
Ability to be flexible with work schedule, including weekends and holidays
Preferred Qualifications:
Prior Disney Experience
Knowledge and/or experience in Workforce Management systems (i.e., MY TIME, GEMS, CDS, SAP)
Extensive Microsoft Excel experience
Experience in a Sales environment or any other Disney Signature Experiences role
Demonstrated experience as a Leader, Coordinator, or Trainer
Proven familiarity with the Disney Vacation Club product
Education:
High school degree or equivalent
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
The pay rate for this role in Kapolei is $23.15 to $33.29 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Sur Aulani, A Disney Resort & Spa:
Alliant la beauté naturelle et l’esprit des îles hawaïennes à une touche de magie Disney, Aulani, un Disney Resort & Spa adopte et célèbre la culture et la narration hawaïennes. Situé sur un domaine littoral de près de 8,5 hectares sur l’île d’O’ahu, le complexe hôtelier a été spécialement conçu pour permettre aux familles de découvrir la culture, l’histoire et les traditions d’Hawaï sur un fond de ciel bleu et de panoramas magnifiques. Les Cast Members jouent un rôle essentiel pour donner vie aux histoires d’Hawaï, tout en préservant le service réputé et les offres de divertissement enchanteresses de Disney.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Vacation Development, LLC , qui fait partie d’une entreprise que nous appelons Aulani, A Disney Resort & Spa.
Disney Vacation Development, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.