Program Manager

The Walt Disney Company (TWDC) has a diverse global portfolio of companies spanning movies, television, news, sports, games, theme parks, resorts, and more. Disney's Direct-To-Consumer (DTC) business unit, part of TWDC's Disney Entertainment segment, oversees all facets of Disney's Film and TV Streaming, including Hulu and Disney+. Within this unit, we focus on the Disney+ platform, delivering exceptional entertainment experiences to audiences worldwide.

What You Will Do

As a Program Manager within the Disney+ Business Program Management team, you'll lead the execution of strategic initiatives across multiple divisions. Your goal is to design efficient, scalable, and extensible launch plans while ensuring sustainable ongoing operations. By balancing "just enough" process rigor with transparency into program progress and risks, you'll foster a collaborative environment that empowers teams and drives results. Your exceptional analytical skills, strong business acumen, and ability to manage multiple priorities will be crucial in achieving our business objectives. 

Key Collaboration

You will work closely with the Disney Entertainment group, including teams across Technology, Content, Marketing, and various international business divisions. Reporting to LPMO Program leaders, you'll coordinate the delivery of work across multiple functional streams, divisions, and launch initiatives—spanning geographic markets, strategic partnerships, campaigns, and major product features. Additionally, you'll define key performance metrics to monitor project health and report insights to senior stakeholders, ensuring transparency and informed decision-making.
    
Responsibilities

• Project Planning: Develop detailed project plans, including scope, schedules, budget estimates, resource plans, and success criteria. 

• Communication: Support project communication, monitoring, and control mechanisms to ensure timely reporting of status and issues to business leads and senior management. 

• Launch Operations: Lead or co-lead launch operations program management for marketing campaigns, new product features, and global expansion, including localization, creative, and legal processes. 

• Risk Management: Identify and address operational risks, issues, dependencies, and decisions, driving resolution or escalations when necessary. 

• Stakeholder Management: Establish effective communication channels to manage stakeholder expectations, align priorities, and build strong working relationships across teams. Strong leadership and influence abilities, with the capacity to inspire and motivate cross-functional teams. 

• Independence: Perform many responsibilities independently and with oversight from LPMO leaders.

Required Qualifications & Skills 

• Experience: Minimum of 3 years in program and project management within a large corporate, direct-to-consumer streaming product business. 

• Leadership: Proven experience in a management-facing role.

• Global Expertise: International experience is essential.

• Technical Skills: Proficiency in software tools such as Keynote, PowerPoint, Google Slides, Miro, Lucidchart, Confluence, Jira, Airtable, and Smartsheets.

• Matrix Environment: Experience in a large program management and/or operations environment.

• Collaboration: Previous work with technology and marketing teams.

• Stakeholder Management: Demonstrated ability to manage multiple stakeholders in a complex, matrixed environment.

• Business Acumen: Strong business acumen with the ability to react quickly and proactively plan to meet project needs.

• Disney: Deep affinity with Disney content, brands, and IP, along with familiarity with the content production and distribution process.

• Growth Potential: Recognized as having high growth potential.

• Adaptability: Demonstrated tenacity and comfort with ambiguity.

• Process Improvement: Experience in delivering business improvement through process re-engineering.

• People Management: Excellent people management skills, including the ability to influence a wide range of audiences.

• Program Management: Understanding of program management processes and methodologies for governance and tracking.

• Professional Commitment: Commitment to the project management profession through continuing education, up-to-date certifications, and ongoing progress in the field.

• Technical Literacy: Basic technical literacy and the ability to apply qualitative and quantitative data in decision-making.

• Certifications: One or more recognized current project management certifications (IAMP, PMP, MPM, CSM, etc.)

Preferred Qualifications 

• Prior experience in software products/apps, consulting, content, legal, marketing and/or operations is a plus.

Required Education 

• Bachelor's degree in business, computer science, another business/tech field, or equivalent work experience.

Additional Information

• This is an in-person role based in Glendale, CA, requiring 5 days per week on-site.

The hiring range for this position in CA is $126,400.00 to $169,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.