Metadata Services I

About the Role & the Team

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

• Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 
• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams.

What You Will Do:

We are seeking a detail-oriented Metadata Tagger to join our team supporting streaming content operations. This role is responsible for reviewing video content and applying metadata tags and markers that support advertising workflows and the user experience within the Disney+ app ecosystem.

Responsibilities and Duties of the Role:

• Watch and review video content to identify and place Advertisement Markers/Tags following established guidelines and processes.
• Review and publish Editorial Markers that support content navigation and the user experience on the Disney+ platform.
• Review metadata for accuracy, consistency, and completeness across assigned content.
• Follow established workflows, tagging guidelines, and operational procedures to ensure content is processed correctly.
• Identify and document metadata issues, workflow concerns, bugs, or other content-related issues and escalate them to the appropriate team.
• Use CMS and metadata management tools to update, maintain, and publish content.
• Work on assigned work to meet production deadlines, turnaround times, and scheduling requirements.
• Collaborate with internal Operations, QA, Editorial, and other teams as needed to resolve issues and complete assigned work.

Required Qualifications & Skills:

·   1 year of experience in digital media, content operations, metadata, or a related field.

·   Familiarity with metadata tagging, content tagging, or digital content management processes.

·   Familiarity with CMS platforms and content management workflows.

·   Strong attention to detail and ability to follow established guidelines and processes.

·   Ability to manage assigned tasks, meet deadlines, and prioritize work in a fast-paced environment.

·   Comfortable reviewing long-form and episodic video content.

·   Strong written and verbal communication skills, with the ability to identify and escalate issues when needed.

Preferred Qualifications & Skills

·   CMS Platforms

·   Airtable

·   MS Suite

·   Google Suite

Education 

High School or equivalent experience

PAY TRANSPARENCY

The hiring range for this position in Glendale, CA is $67,800 to $90,800 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with Disney Entertainment & Sports LLC, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

To learn more about Disney's guidelines on the use of AI for candidates, click here.

Disney Entertainment & Sports LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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