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The Walt Disney Company. Be you. Be here. Be part of the story.

Be Part of the Story

Character Manager

Postuler maintenant Postuler ultérieurement Job ID 1250829BR Emplacement Shipboard Entreprise Disney Cruise Line Date de publication 17/12/2024

Résumé du poste:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As Character Manager, you will manage the entire daily onboard operation of the World Famous Disney Characters including appearances, events, and programs. You will lead a team of performers in compliance with the Character Programs and Development standards to ensure the Character Brand, integrity and use.

You will report to the Assistant Cruise Director

Level: Officer

Responsabilités:

  • Provide leadership, coaching, and recognition for all direct reports
  • Provide feedback, coaching and discipline for all direct reports including, but not limited to mid and end of contract reviews
  • Ensure the Character Brand, integrity and use with all Character events, activities, photo shoots, and special events
  • Uphold the 5 keys by focusing on Safety, Courtesy, Show, Inclusion and Efficiency
  • Partner with Entertainment Leadership Teams Shoreside on brand concerns, height ranges, training, performer schedules and show quality issues
  • Act as the Shipboard main contact for Character recovery
  • Communicate with all departments involved with Character events
  • Educate internal departments on Character integrity
  • Build and communicate Character Ticketing Grids for Bookable Events
  • Monitor Guest Satisfaction Measurement scores and propose opportunities for improvement
  • Positively motivate teams in a fast-paced and fluid environment
  • Perform Stage Management responsibilities when necessary including operational decisions in altered performance environments

Qualifications Nécessaires:

  • Minimum three to five years leadership experience in Entertainment operations within the last five years
  • Previous Disney Entertainment Operations experience working as a Character Performer, Character Manager or Entertainment Manager within the Disney Company
  • University degree or related course work associated with recreation, education, entertainment, or a related field of study desirable
  • Experience leading and motivating a team while organizing and prioritizing the team's goals.
  • Previous performance experience beneficial

Informations Supplémentaires:

This is a SHIPBOARD role.

Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option

You must:
  • Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
  • Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
  • Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
  • If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
  • Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
  • Complete a pre-employment medical
  • Obtain a criminal background check
  • Bring approved work shoes
**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.



Sur Disney Cruise Line:

Leader dans l'industrie des croisières, Disney Cruise Line offre un cadre où les familles peuvent se reconnecter, les adultes peuvent se ressourcer et les enfants peuvent découvrir toute la magie que Disney a à offrir. Les clients peuvent naviguer depuis des ports du monde entier sur des itinéraires passionnants vers les Caraïbes, les Bahamas, l'Alaska et l'Europe, entre autres. À bord de notre flotte croissante de navires et des destinations insulaires Disney aux Bahamas, notre équipage et nos acteurs exceptionnels offrent à nos clients un service Disney légendaire et des divertissements enchanteurs que seul Disney peut offrir.

Sur The Walt Disney Company:

The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.

Le poste est rattaché à Magical Cruise Company, Limited , qui fait partie d’une entreprise que nous appelons Disney Cruise Line.

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