Cast Member (part-time)
Postuler maintenant Postuler ultérieurement Job ID 10123806 Emplacement Dublin, Irlande Entreprise Disney Store Date de publication 06/06/2025Résumé du poste:
This posting is to apply for permanent employment of at least 12 or 16 hours per week.
Our Vision
“To inspire the imagination of people around the world through innovative and engaging product experiences”
Our Mission
“Magical thoughtful Gifting every day”
What You Will Do
The Cast Member engages Guests in magical experiences throughout the Store, delighting them with stories, while providing options of quality, innovative product that meets their needs. They will provide an exceptional Service that will exceed the Guest’s expectations by focusing on the show that they experience to ensure that it is unique and memorable. Maintaining integrity of the brand, whilst adhering to your own grooming guidelines.
Show Sales
Takes a proactive role in maintaining Disney brand standards.
Maintains a neat and organised Store, on stage and back stage so that product is clearly represented and available for replenishment.
Maintains and participates in producing company visual standards to present an outstanding Store environment.
Ensures that all new product is on stage so that the Guest experiences the most current assortment.
Assists with stock deliveries and replenishment to agreed standards.
Participates in markdowns, event set-up and Stage Sets.
Achieves financial and productivity goals, as agreed with the management team, through appropriate actions and use of Guest service behaviours.
Sets priorities and manages time effectively and efficiently.
Welcomes every guest with a smile and makes eye contact with them, accompanying them through the sales process.
Performs effective till transactions that enhance the Guest perception and observes all relevant SOPs protecting Company assets including cash handling
Required Experience
Passion for interacting with Guests of all ages.
Attention to detail and ability to prioritise Guests and tasks.
Retail/service experience in sales preferred but training will be given.
Flexibility to work different day/shifts as needed based on availability given
Ability to assist with store events which maybe scripted or non scripted
Ability to understand store commercial targets and daily expectations ie talk ups, go with, basket fill.
Housekeeping to ensure both on stage and back stage the areas are clean and tidy.
Time management and organisational skills.
Success in working in a team environment.
Good communication skills being able to adjust communication to the guest.
Professional appearance.
Ability to learn about the product and the franchise.
Visual merchandising experience (albeit training will be given)
Cash handling and till work/card transitions (albeit training will be given)
Discount eligibility checks and integrity
The Cast Member reports to a member of the Store Management Team and shows the following attributes:
Passionate & Enthusiastic
Demonstrates enthusiasm and passion for the Disney products, characters and stories engaging Guests to provide them a magical and memorable Disney experience.
Warm & Approachable
Readily available for Guests at all times in a friendly manner, prioritising Guest interaction over tasks. Treats everyone with dignity and respect.
Energetic & Empathetic
Contributes to a high energy environment that provides Guests with a positive, entertaining, fun and dynamic experience. Team Player that helps Guests and Cast Members at all times.
Knowledgeable & Positive
Exhibits great knowledge about Disney products and services and proactively shares ideas and actions that may positively impact the Store, Company and environment.
Confident & Honest
Shows the ability to communicate clearly and effectively when approaching and interacting with Guests of all ages including children. Works in a way that is fair and trustworthy, being open with all who interact with our brand.
Loyal to Brand & Guest
Dedicated to delivering exceptional Guest Service and promoting the Disney Brand.
Sur Disney Store:
Lancé en 1987, la boutique Disney propose des produits de haute qualité, y compris des gammes de produits exclusives qui soutiennent et mettent en avant des initiatives de divertissements clés de Disney et des personnages de Disney, Pixar, Star Wars et Marvel. shopDisney.com est un service e-commerce pour les invités de tous âges, présentant une sélection des meilleurs produits du magasin Disney, des franchisés Disney Consumer Products, des collections et des collaborations mondiales, et des Disney Parks and Resorts, notamment des articles de mode et des accessoires tendance, des jouets, des articles pour la maison et de collection. La boutique Disney et shopDisney offrent des expériences d’achat inoubliables rendues possibles par Disney, l’une des sociétés de divertissement les plus importantes et prospères au monde. Il existe actuellement plus de 240 boutiques Disney en Amérique du Nord ; plus de 40 boutiques Disney au Japon ; deux boutiques à Shanghai, en Chine, y compris une boutique phare ; et plus de 70 boutiques en Allemagne au Danemark, en Espagne, en France, en Irlande, en Italie, au Portugal et au Royaume-Uni.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à The Disney Store (UK) Ltd , qui fait partie d’une entreprise que nous appelons Disney Store.