Asset Protection Specialist
Postuler maintenant Postuler ultérieurement Job ID 10099718 Emplacement Dublin, Irlande Entreprise Disney Experiences Date de publication 25/11/2024Résumé du poste:
Disney Employees are known as "Cast Members"
Our Mission is to Create Magical Moments for Guest of all Ages
About the Role and the Team
This role will be part of the management team and supports them to drive the store’s performance especially relating to Shrinkage. The role also reports into the Asset Protection Manager. Furthermore, the role represents the Disney brand and ensures that Guests have magnificent experiences throughout the Store in a safe and secure environment. Their standards are consistently high, and they set the example for the delivery of outstanding Asset Protection standards. They mentor and are a role model for Cast Members in relation to Asset Protection and work with the rest of the management team to create an energetic work environment, to direct the company’s initiatives and to achieve its goals!
What You Will Do
Supervise entry/exit points, patrolling the store, monitors ‘Hot Spot’ areas with a history of theft, acting as a deterrent, whilst alert to any threat to Guest, Cast Members or store.
Radios, CCTV and EAS equipment used appropriately, and daily checks are actioned to ensure good working order.
Bags, Pockets and lockers searched without prejudice in a professional manner with employee’s knowledge to meet The Disney Store SOP.
All staff and visitors search recorded and signed off by all parties.
Identifies any issues ensuring a safe working environment to prevent injury to self, colleagues and Guests throughout all areas.
Supervises Fire exits and corridors to ensure these are always kept clear.
Evacuation and power loss procedures initiated; regular tests completed and documented with store manager.
Attends court on behalf of the company as required.
Results
Achieves shrinkage financial aims, as agreed, through appropriate actions, controls and use of Guest service behaviours.
Cash variances are reduced and the opportunity for fraud or theft mitigated.
Monitors weekly store shrinkage performance and inventory adjustments (MOS) to highlight areas of loss and propose remedial action. Cycle Counts are completed accurately and are checked, and inventory integrity maintained as directed by the Inventory Management team.
Any communication with both Police is carried out in an effective and professional manner.
Support
Visitors book completed and badges worn by all visitors and supervises the issuing of locker keys and access fobs.
Liaises with Store Manager in the investigation of identified cash variances and ensures that all MOS adjustments are appropriately investigated.
To assist in ensuring that delivery/ collection manifests are checked and in order.
Assists Store Manager with induction training of all new employees in all areas relevant to Loss Prevention.
Delivers targeted training and mentor sessions with employees to raise awareness and solve the root causes of shrinkage within the store
Delivers awareness of “Hot Spots” for theft training and supervises any changes to the layout that may affect these.
Contribution
Calls police in line with The Disney Store SOP procedures or as advised by Loss Prevention Representative/Store Manager.
Accurate and legible reports are recorded on the intranet Loss Prevention Field Report function
Complete police witness statements and internal company documents ensuring they are accurate, legible and filed appropriately. Relevant in-store filing systems are clear and accessible.
Leads by example in relation to grooming guidelines
Reviews Loss Prevention SOP’s and makes recommendations for improvements
Required Qualifications & Skills
Loss prevention/security experience within a retail environment.
Experience of training personnel in security and Asset Protection processes
Has a detailed understanding of security procedures, regulations and practices.
Understands the basic Health and Safety practices and procedures
The Perks
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Sur Disney Experiences:
Disney Experiences donne vie à la magie des histoires et des franchises Disney à travers des parcs à thème, des complexes hôteliers, des bateaux de croisière, des expériences de vacances uniques, des produits et bien plus encore dans le monde entier. Disney excelle dans l’industrie du voyage avec six destinations de villégiature aux États-Unis, en Europe et en Asie, une compagnie de croisières de premier plan, un programme de propriété de vacances très populaire, et une agence primée d’aventures guidées en famille. De plus, les opérations mondiales de produits de consommation de Disney comprennent la plus grande entreprise de licences au monde, les plus grandes marques d’édition pour enfants au monde, l’un des plus grands concédants de licence de jeux au monde sur toutes les plateformes, et les magasins Disney dans le monde entier et sur le Web.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à TDS Disney Ireland Limited , qui fait partie d’une entreprise que nous appelons Disney Experiences.