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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Lead Engineer - Media Engineering & Op's

Postuler maintenant Postuler ultérieurement Employés TFCF courants et travailleurs indépendants/entrepreneurs posent leur candidature ici Identifiant de l’offre d’emploi 769987BR Emplacement Communauté de Madrid, Espagne; Madrid, Communauté de Madrid, Espagne Entreprise Direct-to-Consumer and International Date de publication 26/11/2020

Résumé du poste:

The Walt Disney Company’s Direct-To-Consumer International (DTCI) is a global business segment with the mission of providing consumers around the world access to the content they want most, on the latest platforms, at a time of rapidly-evolving consumer habits. By combining the direct-to-consumer streaming services, ESPN+, Disney+ and Disney international media businesses with cutting-edge technology, Disney marries world-class content and beloved brands into a world-class consumer experience.

Working at The Walt Disney Company inside DTCI-Technology is unlike anything else. That’s because we are always finding new ways to interact with guests/fans that are passionate about all platforms we support. When you have the latest technology, game-changing ideas, and world-class talent on your team, every day is extraordinary.

DTCI-Technology operates a high volume and fast-paced environment where it relies on a SupportCenter to provide tier 1 support for all programming contribution and distribution for The Walt Disney Company.

The Media Engineering and Operations (MEO) division of DTCI focuses on providing best-in-class technical support at tier 1, 2, and 3 levels for facilities around the globe.

Job Summary:

The Lead Media Engineer is a subject matter expert in his or her area of expertise. As an expert, the Lead Engineer is expected to carry out Tier III support of Media Engineering & Operations production and distribution workflows. In addition, the Lead Media Engineer is responsible for working closely with business partners to design and build advanced production and distribution workflows. In the design/build phase, the Lead Media Engineer is responsible for daily execution of major engineering projects with a specific eye toward supportability. The ME&O Lead Engineer interfaces directly with various 3rd party vendors to maintain our day-

to-day support relationships including contract reviews and problem management initiatives. Finally, the Lead Media Engineer is responsible for acting as a “train-the-trainer” and creates training programs for our support engineering team.

Responsibilities and Duties of the Role:

  • Design, build, maintain any and all systems used to acquire, produce, process, edit, store and distribute DTCI content on a global basis.

  • Provide advance-level support and maintenance of current and next generation digital television architecture, equipment and standards including video-over-IP, encoders, decoders, distribution, routing, switching, control room, non-linear editing recording & playback, etc.

  • Shall provide troubleshooting using diagnostic hardware and software tools to pinpoint issues related to network and computing technologies, systems management and administration.

  • Monitors the performance of systems; maintains system configuration history of changes, troubleshoots and participates in repairing systems problems and failures, participates in leading or leads the maintenance of systems, installs software patches, updates etc., to resolve and avoid service problems, and troubleshoots system problems as they relate to these services.

  • Responds to system outages, malfunctions, and related technical problems, and conducts diagnostic testing, repair and replacement activities necessary to solve routine, specialized, and complex problems.

  • Develops and implements effective preventative maintenance and diagnostic/solutions, techniques and procedures and maintain the related documentation.

  • Coordinates and / or performs upgrades to system hardware and software; coordinates the activities of technicians involved in the deployment and configuration of the systems, and with vendors on moves, additions and re-locations of all media systems.

  • Participates in planning or plans for the facility infrastructure; participates in evaluating or evaluates new technologies, in researching network and system configurations for future implementation of DTCI Technology systems.

  • Maintain up to date operational procedures to support daily productions and emergency recovery scenarios.

  • Monitors project progress and periodically updates project schedules, noting achievement of milestones and issues requiring resolution.

Required Education, Experience/Skills/Training:

  • Must have 2 to 3 years coding experience (ETL, web services, cloud architecture and dev/ops. Python/PHP/C+), highly valuated experience with software development methodologies (Agile/Scrum...) and version control (Git, Mercurial..).

  • Bachelor’s degree or equivalent in a technical discipline and or comparable military/civilian work experience in an appropriate technical area.

  • 5+ years of experience with advance IT:

    • TCP/IP networks, L2, L3

    • Storage systems

    • Databases (SQL, NonSQL)

    • High availability

    • System administration (Windows, Linux), backup procedures etc.

  • 5+ years of experience in television broadcast, transmission, IT or related fields.

  • A minimum of 5 years’ experience utilizing the aforementioned skill set in day-to-day support of a live production facility producing content for broadcast, digital and emerging distributors. Primary focus during this work experience should include building, advanced maintenance and troubleshooting of complex problems associated with advanced video, transcoding, storage, tapeless video recording systems and media delivery via IP.

  • SBE Certification or equivalent (not essential)

  • Intermediate-level knowledge of video and audio signal formats such as but not limited to 1080p, 720p, UHD/HDR and the various frame rates associated with these formats.

  • Has an intermediate to advanced level of knowledge related to content reception, creation and transmission systems, hardware, software and related industry standards.

Sur Direct-to-Consumer and International:

Fondé sur les agences médias internationales et l’éventail de services de streaming de Disney, la division Direct-to-Consumer and International associe harmonieusement technologie de pointe, contenus et plateformes de distribution pour consolider l’empreinte mondiale de Disney et offrir des expériences de divertissement très personnalisées de classe internationale aux consommateurs du monde entier. Cette division est en charge des produits et services s’adressant directement aux consommateurs à l’échelle mondiale, dont le service de sport en streaming ESPN+, programmé en partenariat avec ESPN ; le service bientôt disponible de streaming de la marque Disney s’adressant directement aux consommateurs ; et Hulu dont Disney détient des parts. Partie intégrante de la division Direct-to-Consumer and International, Disney Streaming Services est à l’origine du développement des plateformes de streaming ESPN+ et de marque Disney, et supervise l’ensemble des technologies et des produits numériques destinés aux consommateurs à l’échelle de l’entreprise.

Sur The Walt Disney Company:

The Walt Disney Company, avec ses filiales et ses sociétés affiliées, est une grande société internationale et diversifiée de divertissement familial et de médias couvrant les secteurs d’activités suivants : réseaux de médias, parcs et centres de vacances, studio de divertissements, produits de consommation et médias interactifs. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 20 jusqu’à son statut de référence dans l’industrie du divertissement d’aujourd’hui, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.

Le poste est rattaché à The Walt Disney Company Iberia S.L. , qui fait partie du secteur d’activité que nous appelons Direct-to-Consumer and International.

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