Sr Manager, HR Business Partner (DCL Fleet Operations)
Postuler maintenant Postuler ultérieurement Job ID 10110955 Emplacement Celebration, Floride, États-Unis Entreprise Disney Cruise Line Date de publication 21/01/2025Résumé du poste:
The Senior Manager, HR Business Partner – DCL Fleet Operations position is responsible for leading the shipboard and island human resources teams. Provide HR leadership to DCL cruise ships and private islands, supporting 11,000+ crew and cast. This role will ensure the delivery of valuable HR support and services to shipboard leaders and crew to enable business strategies, foster leadership success and shape the crew experience. This role will be responsible for the delivery of key HR services for the fleet, including but not limited to, Crew/Cast Excellence, succession planning, leadership development and retention, performance management, organizational effectiveness and development. The HR Team is responsible for onboard new hire orientation, training, development, and employee relations investigations.
Responsibilities
Provide direct leadership to the shipboard HR Team onboard our vessels
Select, hire, train and performance develop the HR team members on the ships and island, inclusive of Managers HR, HR Managers, Learning & Development Managers and Crew Engagement Managers.
Design and execute strategies to increase organization, team and individual performance to improve the business’s capabilities to deliver against its goals.
Select, hire, train and performance develop the HR team members on the ships and island, inclusive of Managers HR, HR Managers and Learning & Development Managers
Analyze data, meeting notes and various information to assess trends, commonalities and issues to create recommendations for improved retention and the overall crew experience.
Provide expertise in the areas of leadership and team development, organization and crew effectiveness, and meeting design/facilitation
Project manage various crew initiatives and projects to ensure effective and efficient results.
Collaborate with ship and shore leadership on organization assessment and development concerns; provide recommendations and lead projects to drive strong organizational health.
Oversee the consistent adherence to company policy and guidelines and ensure a consistent discipline approach. Manage a fair and consistent approach to all employee investigations and disciplinary actions.
Provide leadership and guidance for day-to-day crew issues and employee relations cases.
Travel to locations to ensure quality standards and consistency across the fleet. Travel up to 25% of the time
In alignment with key partners, develop and drive a holistic strategy to drive crew welfare and DEI across the fleet
Deliver HR services to clients resulting in a seamless point of contact to the broader HR organization and ensuring successful integration of functional partner initiatives and expertise.
Leverage HR/business skills and knowledge to challenge or influence leadership in decision-making processes.
Assist with the broader implementation of HR initiatives and programs, including those in the areas of diversity & inclusion, learning and development, and workforce planning
Source, assess and develop the future leaders of the company in partnership with clients and key partners like recruitment and Learning and Development.
Basic Qualifications
7+ years of experience in human resources preferably working in a high-volume operations environment
Experience with leading large diverse HR Teams, with experience with HRBP, Employee Relations and Learning and Development
Must be able to provide creative solutions and unique approaches to HR/business challenges
Must be an authentic thought partner with confidence and courage to push boundaries in a changing environment
Proven consulting and change management experience
Demonstrated experience with strategic culture and cast/employee engagement initiatives
Proven knowledge of HR industry practices
Demonstrated strong integration and strategic planning skills
Demonstrated strong written and verbal communication skills
Demonstrated strong facilitation and presentation skills
Demonstrated problem solving and decision making skills
Demonstrated ability to influence and partner within a diverse organization to help drive business results
Proven ability to manage conflict and the courage to challenge organizational thinking
Prior experience supporting a global organization, cruise industry experience preferred
Preferred Qualifications
Proven Cruise industry expertise
SHRM certification or other HR industry equivalent Proven Disney Company functional HR experience
Sur Disney Cruise Line:
Leader dans l'industrie des croisières, Disney Cruise Line offre un cadre où les familles peuvent se reconnecter, les adultes peuvent se ressourcer et les enfants peuvent découvrir toute la magie que Disney a à offrir. Les clients peuvent naviguer depuis des ports du monde entier sur des itinéraires passionnants vers les Caraïbes, les Bahamas, l'Alaska et l'Europe, entre autres. À bord de notre flotte croissante de navires et des destinations insulaires Disney aux Bahamas, notre équipage et nos acteurs exceptionnels offrent à nos clients un service Disney légendaire et des divertissements enchanteurs que seul Disney peut offrir.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Magical Cruise Company, Limited , qui fait partie d’une entreprise que nous appelons Disney Cruise Line.
Magical Cruise Company, Limited est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.