Domestic Sales Ticket Program & Contracting Manager
Postuler maintenant Postuler ultérieurement Job ID 10151307 Emplacement Celebration, Floride, États-Unis / Anaheim, Californie, États-Unis Entreprise Walt Disney World Resort Date de publication 29/06/2026Résumé du poste:
Domestic Sales Ticket Program & Contracting Manager
The Domestic Sales Ticket Program & Contracting Manager is responsible for leading and overseeing the sales contracting process for Walt Disney World (WDW), Disneyland Resort (DLR) and Aulani, spanning all domestic and international wholesale, travel agency and military sales channels. This role supervises a wide range of annual travel trade contracting requirements, manages the review and communication of special promotions to trade clients, and prioritizes daily activities for the team. The role collaborates extensively with cross-functional partners including Legal, Financial Accounting, CIMA, Sales Strategy, Pricing & Logistics to ensure contractual obligations are met, operational efficiency is maximized, and sales performance is optimized. Additionally, this role liaises with legal to give guidance to Disney Destinations Strategy, Sales & Solutions teams.
This position sits onsite in either Celebration, FL or Anaheim, CA.
Key Responsibilities
Lead and manage the contracting timeline and requirements for WDW, DLR, and Aulani across all sales channels, including Domestic & International Wholesale/OTA, Military Sales, Travel Agency & National Account Sales, EarMarked, Central Florida ticket sellers, and accommodation programs
Coordinate and communicate product updates, legal Exhibits, and client notifications, partnering with Pricing & Logistics for execution
Partner closely with Legal teams to execute ad hoc contracts, ensuring consistent language and policy, leveraging experience from similar agreements
Coordinate financial security requirements with Financial Accounting for annual and mid-term contracting changes
Partner with DX Intelligence and Sales Strategy, providing account information to support nets/commissions, client incentives, and sales channel alignment
Provide sales channel mapping for Product TSRs to ensure accurate client setup and contracted product delivery via Disney Travel Trade Connectivity
Lead and oversee the Yellow Pass annual recertification process
Serve as subject matter expert on contractual terms and conditions, acting as a voice in business operations decisions impacting Sales channels
Drive department operational efficiency by leveraging technology and collaboration with stakeholders, including driving the contract efficiency project
Supervise Contract Specialists serving Domestic and International trade clients, defining expectations and priorities for operational success
Qualifications
Strong knowledge of overall travel industry, preferably with work experience in the wholesale channel of the travel industry
Knowledge and experience working with contracts, agreements and other legally binding documentation
Identify opportunities, plan, negotiate and execute projects with proper follow-through, on-time completion and with limited supervision
Demonstrate ability to partner internally and externally and to work comfortably and effectively at all levels
Proficiency with Microsoft Word, Excel and Outlook is a must and preferably Airtable or other project management applications
Experience working in collaborative environments and managing multiple projects
High attention to detail and experience multitasking in a fast-paced environment
Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
The hiring range for this position based in Celebration, FL is $91,000.00-$121,900.00 per year. The base pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, depending on the level and position offered.
Sur Walt Disney World Resort:
Depuis son ouverture en 1971, le Walt Disney World Resort a créé des souvenirs inoubliables pour de nombreux enfants et leurs familles. Aujourd’hui, des centaines de millions d’invités du monde entier se rendent dans cet endroit magique pour profiter de vacances Disney. En associant créativité, innovation et technologie, le centre de vacances plonge les invités dans les contes classiques de Disney et dans de nouveaux genres de divertissement en famille. S’appuyant sur une tradition riche de contes, les cast members de Walt Disney World Resort donnent vie à la magie de Disney en accordant une attention particulière aux détails et en offrant aux invités un service supérieur.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Destinations, LLC , qui fait partie d’une entreprise que nous appelons Walt Disney World Resort.
Disney Destinations, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.