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The Walt Disney Company. Be you. Be here. Be part of the story.

Be Part of the Story

Consumer Insight Sr. Analyst (Part-time)

Postuler maintenant Postuler ultérieurement Job ID 10119377 Emplacement Celebration, Floride, États-Unis Entreprise Disney Experiences Date de publication 01/05/2025

Résumé du poste:

At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. You’ll help inspire the magic by enabling our teams to push the limits of entertainment and create the never-before-seen for audiences around the world!

The Consumer Insight (CI) team is a key part of CIMA (Consumer Insight, Measurement, and Analytics), an organization within Disney Experiences and Finance responsible for informing strategy development and influencing decision-making company wide. Consumer Insight’s role is to drive business value and consumer centric decision-making by deeply understanding both the consumer and the complexities of our business, leveraging actionable insights to identify new opportunities and execute strategies that meet desired business goals. We can only achieve this when we anticipate and address consumer needs and behaviors in ways that optimize the guest experience and drive improved business performance.

To enable the continuous development of key metrics and rich insights, CI’s internal quantitative research capabilities include survey instrument development, digital and in-person survey administration, structured and unstructured data management, research account services, and advanced technology platforms. Additionally, CI executes qualitative primary research, leverages an extensive array of secondary research sources, and partners with external research agencies to gain deeper understanding of market trends. Internal partners of CI span all functions and lines of business across the enterprise, including Walt Disney Imagineering, Global Business Development, Creative Entertainment, Marketing & Sales, Theme Park Operations, Resorts Operations, Merchandise, Food & Beverage, Revenue Management, Pricing, Forecasting, Public Affairs, and many others.

This role will report to the Manager - Consumer Insight.

What you will do:

We are seeking a Senior Analyst who will be responsible for providing breakthrough insights with a primary focus on global franchises and characters. These insights will be used to drive future strategies, identify opportunities, and mitigate risks. The Senior Analyst will support the team on all phases of the market research process including needs identification, project design/management, survey/discussion guide design, liaising with internal field team and external vendors, analysis, synthesis and presentation of objective, clear and actionable insights. The successful candidate will have proven success in designing, executing, managing, and leveraging actionable consumer research applying industry-leading tools, innovative techniques, and research methodologies both in the qualitative and quantitative arenas while encompassing secondary resources.

What you will need:

  • Minimum 3 years relevant, hands-on experience in related field (e.g. market research, business analytics, strategic planning, market assessment, new product development)

  • Critical thinker, able to sort through complex business issues and to think out of the box-willing to try different research approaches.

  • With Manager’s support, ability to build an analytic plan, design questionnaires, and analyze, synthesize and summarize data leading to actionable recommendations.

  • · Manage market research projects including key contact with stakeholders on research initiatives, and interface with research suppliers when appropriate.

  • Excellent written and oral communication skills with experience in synthesizing disparate and sometimes contradictory learnings. Demonstrated use of presentation software and other media tools to tell a compelling and engaging story.

  • Flexible and nimble - can adapt to changing priorities. Comfortable navigating and excelling in ambiguous environments with no playbook for success

  • Hands-on experience mining and synthesizing primary and secondary data sources

  • Ability to partner and work well with various levels of the organization

  • Demonstrated experience with complex product or experience centric, creative research studies.

  • Ability to be flexible with work schedule, including days, nights, weekends, and holidays

  • Demonstrated ability to handle confidential information

  • Undergraduate degree or equivalent experience in relevant areas include, but are not limited to Behavioral Economics, Psychology, Sociology, Business Economics, or Cognitive Science

What will set you apart:

  • Experience in researching unique, "emotional" brands

  • Management consulting, strategy, foresight, or agency experience

  • Experience working with artists, designers, and other creative professionals

  • Experience in theme parks, hospitality, or entertainment

  • Knowledge of overseas markets and a global outlook

  • Understanding of early-stage new product development.

  • Champion of new ideas and new business opportunities

  • Hands-on experience with SAS/SPSS or similar package

  • Knowledge and application of data visualization software, e.g. Tableau

  • Master’s or doctoral degree or equivalent experience in social sciences, business, or other relevant field

Additional Information:

This position will be located in Celebration, FL.

This is a Full-Time position.

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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Sur Disney Experiences:

Disney Experiences donne vie à la magie des histoires et des franchises Disney à travers des parcs à thème, des complexes hôteliers, des bateaux de croisière, des expériences de vacances uniques, des produits et bien plus encore dans le monde entier. Disney excelle dans l’industrie du voyage avec six destinations de villégiature aux États-Unis, en Europe et en Asie, une compagnie de croisières de premier plan, un programme de propriété de vacances très populaire, et une agence primée d’aventures guidées en famille. De plus, les opérations mondiales de produits de consommation de Disney comprennent la plus grande entreprise de licences au monde, les plus grandes marques d’édition pour enfants au monde, l’un des plus grands concédants de licence de jeux au monde sur toutes les plateformes, et les magasins Disney dans le monde entier et sur le Web.

Sur The Walt Disney Company:

The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.

Le poste est rattaché à Disney Destinations, LLC , qui fait partie d’une entreprise que nous appelons Disney Experiences.

Disney Destinations, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.

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