Assoc Digital Analyst
Postuler maintenant Postuler ultérieurement Job ID 10119346 Emplacement Celebration, Floride, États-Unis Entreprise Disney Experiences Date de publication 18/04/2025Résumé du poste:
Consumer Insight, Measurement, and Analytics (CIMA) is a part of Disney Experiences, serving as a center of excellence that leads strategy development and decision-making through actionable data analytics, integration, and insights. Within CIMA, the Digital and Travel Operations Analytics (DTOA) team focuses on leveraging best practices in analytics to capture data, analyze it, and optimize our digital and contact center channels, driving guest satisfaction and business outcomes.
In your new role as an Associate Digital Analyst, you’ll be a key player in deploying new, leading-edge digital features for Disney Cruise Line. You’ll utilize your passion for analytics and digital technology to provide insights that inform decision-making for partners across the organization, including Marketing Strategy, Digital Technology, and Product Management. You will frequently collaborate across teams on best practices for digital analytics implementation and consolidation of performance into holistic stories. To succeed, you should be comfortable working with multiple partners, possess a proactive approach, and use your ability to create and support a story based on quantitative findings.
As the Associate Digital Analyst, you will support the exciting growth of Disney Cruise Line, including websites and mobile applications. You will generate and implement technical requirements for analytics, develop and maintain regular reports, conduct planned and ad hoc analyses, and perform in-depth, holistic analyses to tell the performance story and deliver insights to various audiences.
We encourage you to apply, even if you don’t think you meet every single requirement in this posting. In DTOA, we’re looking for great analytical talent, not just those who tick 100% of the boxes.
Responsibilities:
- Assist Sr. Digital Analyst and organizational stakeholders to ensure accurate data collection to solve challenging business questions
- Collaborate with business, technology, implementation specialists, and analytics partners to determine data needs, establish data collection requirements, and deploy and maintain accurate digital tracking
- Identify areas of opportunity for data improvement and follow through to see them implemented
- Own and be responsible for project details for use as reference material across the team
- Define and execute quality assurance procedures to ensure the accuracy of analytical output on a regular cadence
- Design visually appealing, effective, and impactful reports for numerous audiences, including views for executive leadership consumption
- Prepare analytical plans, including milestones, hypotheses, and data sources necessary to complete complex deep dive analysis
- Support a variety of partners across the organization with ad-hoc reporting and in-depth analysis
- Utilize business and analytical expertise to independently perform proactive analysis and communicate opportunities, optimization tactics, or issues
- Solidify the validity of findings using statistical concepts and be able to explain those concepts at a high level
- Independently seek out additional data and information to round out analyses and confirm assumptions
- Tell inclusive stories with data through insightful analysis and creation of data visualization to communicate actionable insights to members across all levels of the Disney organization
Basic Qualifications:
- 1+ years of analytics experience, preferably across web or mobile app
- Experience using either Adobe Analytics or an equivalent digital analytics tool
- Demonstrated ability to define digital analytics tracking requirements
- Demonstrated understanding of dissecting data and collection scenarios for segmentation and targeting use cases
- Independent time management and prioritization skills with the ability to consistently meet deadlines
- Ability to provide clear communication (verbal, written, and visual)
- Ability to thrive in a discipline where tools, technology, and skills are constantly evolving
- Ability to maintain and grow relationships with partners/clients/team
- Ability to excel as a team player in a fast-paced, complex, and ambiguous business environment
- Proactive curiosity to understand the “Why” behind data, performance, decisions, etc.
- Demonstrated ability to derive actionable insights from data and effectively guide decision-making
- Ability to distill analysis into concise recommendations and present to various levels of audiences up to the executive level
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, etc.)
Preferred Qualifications:
- 2+ years of digital analytics experience
- Advanced knowledge of Adobe Analytics
- Experience with A/B testing and web/app optimization
- Knowledge of web/app construction and user experience design
- Travel industry and eCommerce experience
- 1+ years using statistical concepts in a business context
- Demonstrated ability to apply statistical rigor to analyses (significance testing, regressions)
Suggested Education
Bachelor’s degree
Preferred Education
Bachelor’s degree in an analytical or quantitative field, such as statistics, economics, mathematics, marketing analytics, finance, or engineering, or an MBA or Master’s degree in an analytical or quantitative field or equivalent work experience.
#DISNEYTECH
Informations Supplémentaires:
DISNEYTECHSur Disney Experiences:
Disney Experiences donne vie à la magie des histoires et des franchises Disney à travers des parcs à thème, des complexes hôteliers, des bateaux de croisière, des expériences de vacances uniques, des produits et bien plus encore dans le monde entier. Disney excelle dans l’industrie du voyage avec six destinations de villégiature aux États-Unis, en Europe et en Asie, une compagnie de croisières de premier plan, un programme de propriété de vacances très populaire, et une agence primée d’aventures guidées en famille. De plus, les opérations mondiales de produits de consommation de Disney comprennent la plus grande entreprise de licences au monde, les plus grandes marques d’édition pour enfants au monde, l’un des plus grands concédants de licence de jeux au monde sur toutes les plateformes, et les magasins Disney dans le monde entier et sur le Web.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Destinations, LLC , qui fait partie d’une entreprise que nous appelons Disney Experiences.
Disney Destinations, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.