Assistant Manager, Global Product Operations

From toys to apparel, books to games, Disney Consumer Products and Publishing (DCP) brings our company’s products, through stories and characters, to markets worldwide.  With a portfolio of renowned franchises including Disney, Pixar, Marvel, 20th Century Studios, National Geographic, and Star Wars, our efforts to deliver innovative, experiential products designed to entertain and inspire are industry-leading and category-shaping.

The Assistant Manager, Wholesale Product Operations, plays a critical role in overseeing the end-to-end purchase order lifecycle, ensuring operational excellence while proactively identifying opportunities to improve processes, mitigate risk, and enhance cross-functional collaboration. This role is key to enabling the successful execution and scalability of the Disney Store global wholesale business with third-party retailers, requiring a solutions-oriented individual who can move beyond execution to influence partners and elevate how the business operates. The ideal candidate brings strong communication skills, business acumen, and the ability to translate complex operational data into clear insights and actions. This role will sit onsite in Celebration, FL and will report directly to the Manager, Global Product Operations.

What you will do:

• Own the end-to-end health of the purchase order lifecycle, ensuring accuracy, timeliness, and visibility from creation through delivery

• Proactively identify risks, inefficiencies, and gaps, and lead continuous improvements in how POs are created, tracked, and managed across systems and teams

• Oversee PO creation and revisions, ensuring data integrity and alignment with business needs

• Identify root causes of recurring operational issues and lead cross-functional efforts to resolve them

• Implement scalable solutions to prevent recurrence and improve overall execution

• Manage PO exceptions in partnership with logistics and sourcing, ensuring timely resolution and clear communication

• Support execution for third-party retail accounts, ensuring alignment with partner requirements and operational expectations

• Build strong, trust-based relationships across logistics, sourcing, finance, compliance, and operations teams

• Lead and facilitate cross-functional discussions to address challenges, align on priorities, and drive decisions

• Partner closely with vendors and sourcing teams, providing clear direction and resolving issues with a solutions-oriented mindset

• Support vendor and facility onboarding, ensuring accurate setup and compliance readiness

• Collaborate with compliance teams to proactively mitigate risks and address vendor-related issues

• Identify system gaps and inefficiencies impacting PO management and operational workflows

• Partner with IT to design and implement scalable solutions that improve data accuracy, visibility, and team productivity

• Review wholesale cost structures and identify opportunities to improve profitability while maintaining healthy retailer margins

• Translate complex operational and financial data into clear, actionable insights

• Present business updates, risks, and recommendations to leadership and cross-functional partners

• Demonstrate strong ownership, accountability, and a proactive mindset

What you will have/ Basic Qualifications:

• 5+ years of experience in product operations, account management, or related roles within a mid-to-large organization

• Experience in retail, wholesale, or omnichannel environments preferred

• Strong understanding of purchase order management and operational workflows

• Proven ability to operate in a highly cross-functional, matrixed organization

• Strong critical thinking and problem-solving skills, with the ability to identify opportunities beyond day-to-day execution

• Demonstrated ability to influence partners and drive alignment across teams

• Excellent communication and storytelling skills, with confidence in presenting to stakeholders

• High level of organization and ability to manage multiple priorities in a fast-paced environment

• Ability to operate with ambiguity and drive results with a proactive, solutions-oriented mindset

• Strong sense of ownership and accountability

Preferred Skills:

• Experience with systems such as Excel, Tableau, OMS, PLM, or similar tools

• Experience working with sourcing, logistics, or vendor management teams

• Exposure to systems/process improvement initiatives

Education:

• Bachelor’s Degree or equivalent working experience

The hiring range for this position in Celebration, FL is $83,000.00-$111,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.