Security Officer - Dispatcher (PT)
Postuler maintenant Postuler ultérieurement Job ID 10101797 Emplacement Burbank, Californie, États-Unis Entreprise The Walt Disney Company (Corporate) Date de publication 02/10/2024Résumé du poste:
Dispatcher Global Security Control Center
Would you like to be part of the team that helps protect the magic at The Walt Disney Company? At Disney, we are storytellers. We make the impossible possible by pushing the envelope to bring stories to life through our movies, products, theme parks & resorts, and media networks.
As a Global Security Control Center (GSCC) Dispatcher, you share the responsibility for communicating and executing strategies regarding the safety, security, and protection of all Disney personnel, business operations, assets, and our brands. You will also need to calmly relay information in a crisis event to ensure effective communication and coordinate the right resources in place to mitigate any impact to the Company.
About Your Future Team:
The GSCC is responsible for supporting emergency and non-emergency events, researching global affairs, call mitigation, event dispatching, and 24/7 event-driven notification services. During emergencies, the GSCC directs and coordinates support by aiding essential operational services, notification warnings of potential risks, distribution of employee information, and serving as the main communication intake point for Global Security.
Are you ready to help protect the magic? If so, we invite you to discover why a career with Disney is the opportunity you have been looking for!
Every day as a Dispatcher is unique! Depending on your shift, you might:
- Use your critical thinking, problem-solving skills, and sound judgment when facilitating communications to provide solutions to incidents & events that impact Disney staff.
- Use two-way radio communication and circulate that information via various methods (e.g., Radio, Telephone, E-mail, Web).
- Aid and support employees and guests through a triage of local and global security issues.
- Triage emergency alarms & access control systems companywide and deploy resources as needed.
- Respond to various priority calls to timely and accurately identify emergency situations.
- Create and monitor visitor requests for entry into the visitor management system.
- Maintain proficiency of GSCC systems for incident management, emergency notification, visitor management, camera management, and access control systems.
Here is what you will need to be successful in this role:
- Experience working in a Control or Security Operations Center related operation.
- You are a great multi-tasker who can receive & relay direction and coordinate several incidents at once in fast paced environment.
- Your verbal and written communications skills are top-notch, and you have no problem interacting with company personnel or executives, guests, and law enforcement.
- Consistently maintain confidentiality of information and professionalism, while also transitioning between calm and extremely active work conditions daily.
- You are an active listener who works well within a team setting and has no problem occasionally working proficiently on your own under minimal supervision.
- Flexibility is important to us, and we would need you to be available to work on a rotating or on-call schedule including weekends, holidays and/or third shift (Potential shifts: 6AM-2:30PM, 2PM-10:30PM, or 10PM - 6:30AM).
- Familiar with Microsoft Office 365 Suite and demonstrated typing proficiency.
- A valid California BSIS issued Guard Card License or able to obtain one.
- Valid US Driver's license.
It would be a plus if you also have:
- Previous work-related experience in law enforcement, security, fire, and/or a medical related field.
- Completed course work and/or certifications in a related area.
- You have experience with incident management software and computer-aided dispatching systems.
- Knowledge of local, state, and federal security and emergency management systems.
- Certification in First Aid, CPR, and AED.
Education is important to us, here is what we are looking for:
- High school diploma, GED, and or equivalent experience
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
#DisneySecurity
To learn more about the GSCC, please click on the Employee Spotlight link below featuring one of our leaders-Josh!
The pay rate for this role in [location] is $24.92 per hour, which follows the pay scale agreed upon in the Collective Bargaining Agreement. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Sur The Walt Disney Company (Corporate):
Chez Disney Corporate, vous verrez comment les secteurs d’activités qui animent les marques puissantes de la société se rassemblent pour former la société de divertissement la plus novatrice, développée et admirée au monde. En tant que membre d’une équipe d’entreprise, vous travaillerez avec les leaders de classe mondiale qui mettent au point les stratégies qui permettent à The Walt Disney Company de rester à la pointe du divertissement. Collaborez avec d’autres penseurs novateurs pour permettre aux meilleurs conteurs de créer des souvenirs pour des millions de familles du monde entier.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Walt Disney Pictures , qui fait partie d’une entreprise que nous appelons The Walt Disney Company (Corporate).
Walt Disney Pictures est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.