Manager, Product Solutions
Postuler maintenant Postuler ultérieurement Job ID 10116465 Emplacement Burbank, Californie, États-Unis / Bristol, Connecticut, États-Unis / San Francisco, Californie, États-Unis / New York, New York, États-Unis / Seattle, Washington, États-Unis / Orlando, Floride, États-Unis Entreprise The Walt Disney Company (Corporate) Date de publication 02/04/2025Résumé du poste:
Department Description
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
Team Description:
You will be part of the Cloud & Data Transformation Engineering organization, that provides next-level cloud, data, and developer enablement services to unleash digital magic for Disney. We use modern technologies, design patterns, culture, and organizational alignment to enable teams to seamlessly ship content, products, and magical experiences better, faster, safer, and happier.
As a Manager of Product Solutions, you are responsible for partnering across engineering and product peers, as well as leadership, and manage and guide a team of individual contributors to cohesively and consistently define product vision (lead with the why and think big!), establish a consistent customer rhythm of business, use data to find opportunities, and build a deep roadmap and backlog that prioritizes the highest value for users. This role requires a servant leader mindset and someone who is both technically capable and highly adept at building strong partnerships that deliver critical organizational outcomes. This role requires deep interaction and cross team dependency management for a portfolio of foundational services and capabilities that enable an integrated experience across several products.
This role is specifically focused on the end-to-end management of four product lines, bought from industry and integrated across Disney – Observability/Event Management, Data Solutions, Quality Tooling, Atlassian Enterprise Suite. The main focus is a consistent and automated approach to all phases of product lifecycle – Vendor billing, Disney financial planning, metadata management, data democracy, customer engagement, customer training/skilling, cross enterprise roadmap alignment, planning/communicating vendor releases & upgrades, and product support.
The ideal candidate is technically adept in software and data development lifecycles, Agile and MVP approaches, as well exemplary leadership and communication abilities (both verbal and written). This role requires you to engage customers of both technical and non-technical skillsets (e.g. Information Workers, Developers, and IT Admins).
Responsibilities of Role:
Directly manage, develop, attract, and retain a team of Product Solutions, driving a consistent practice across CDTE’s vendor product suite as well as driving optimization of usage
Partner with product and engineering leaders across the organization to assess baseline product maturity and develop a plan to streamline and drive best practice across the organization
Lead your team to collectively deliver a streamlined, organization-wide adoption of product methodologies and best practices
Set priorities for the team and provides supervision, guidance & feedback as needed to ensure the right outcomes are delivered
Leverage techniques that increase collaboration, predictability, and transparency for the team and organization, while promoting a culture of experimentation and innovation
Act as a product subject matter expert (SME) for the team and organization, imparting knowledge on product principles, and providing the team with tools for tailoring and implementing best practice.
Lead the team to identify opportunities to continually improve and implement organizational change
Oversee market and industry analysis of trends and conditions
Manage the development of the team, including performance appraisals, reviews, and training
Build a diverse product solutions team through a combination of training, career development, recruiting, and process improvement.
Lead by example to ensure the right strategic direction, planning, and prioritization is aligned to organizational priorities and the right business outcomes
Collaborate with engineers, customers, and stakeholders to prioritize work and set goals for the team.
Enact positive change within the team and foster/champion the team’s outcomes
Regularly report on status and team health, while identifying your team gaps and needs for your leadership.
Use a lifelong learning mentality, knowing the latest best practices and technologies
Exercise good judgment when faced with risk, blockers, or tradeoffs
Communicate expectations to partners, leaders, and customers, and optimally resets expectations as priorities or deliverables shift
Engage with customer and organizational leadership to deeply understand unarticulated needs, successes, and new opportunities; then conveys that information to the team in a manner that is traceable and useful.
Ensure business rhythm is established that corrals both customer sentiment feedback, as well as customer data that enables prioritization requests and enhancements for the product line
Deep empathy for customer requirements - both the good and the bad
Must Haves:
A minimum of 8 years’ experience in a technical engineering role such as software, data or systems engineering
A minimum of 8 years’ experience in technical product or program management
8 years’ experience managing individual contributors
Proven experience setting strategic vision, large scale application/data deployments, managing software or data development lifecycles, and resolving issues that impact design, product success, or address future technologies
Experienced in SCRUM/Lean Agile frameworks with an MVP/iterative approach
Ability to influence, take calculated risks, make sound business decisions, and resolve concerns as needed
Excellent interpersonal, business development, and communication skills (both written & verbal for both technical and non-technical audiences)
Positive can-do partnership demeanor while working with cross-functional teams and business units
Must be detail oriented, self-organized, and capable of simultaneously prioritizing multiple efforts
Proven ability to develop and deliver presentations geared for Senior and Executive Management
Ability to resolve conflict
Experience mentoring or growing other individuals; a deep passion for being a servant leader to others
Ability to thrive in a dynamic, collaborative, and fast paced environment
Models desired company cultural attributes and inclusive behaviors
Nice To Haves:
Experience using Azure DevOps for work item management
Education:
Bachelor’s degree in computer science, information systems, software, electrical or electronics engineering, or comparable field of study, and/or equivalent work experience
The hiring range for this position in Burbank, CA is $138,900 to $186,200 per year, Seattle, WA or New York is $145,400 to $195,000 per year and in San Francisco, CA is $152,100 to $203,900. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sur The Walt Disney Company (Corporate):
Chez Disney Corporate, vous verrez comment les secteurs d’activités qui animent les marques puissantes de la société se rassemblent pour former la société de divertissement la plus novatrice, développée et admirée au monde. En tant que membre d’une équipe d’entreprise, vous travaillerez avec les leaders de classe mondiale qui mettent au point les stratégies qui permettent à The Walt Disney Company de rester à la pointe du divertissement. Collaborez avec d’autres penseurs novateurs pour permettre aux meilleurs conteurs de créer des souvenirs pour des millions de familles du monde entier.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Worldwide Services, Inc. , qui fait partie d’une entreprise que nous appelons The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.