Supervisor, Marketing Operations - LATAM
Postuler maintenant Postuler ultérieurement Job ID 10115502 Emplacement Buenos Aires, Argentine Entreprise The Walt Disney Studios Date de publication 20/03/2025Résumé du poste:
BUILD SOMETHING BIGGER THAN YOURSELF
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
How you will contribute to our magical experience?
In this role, you will leverage your expertise in end-to-end messaging channel solutions to lead and enhance marketing strategies. You will oversee the entire process, from solution design and development to deployment and performance evaluation. Your position is critical in ensuring a high-quality user experience through a robust quality assurance framework and by providing leadership in intra-team feedback. Additionally, you will play a key role in driving improvements in user engagement by optimizing messaging for specific cohorts to ensure greater relevance and impact.
The Supervisor Marketing Operations will be responsible for:
- Engages marketers in refinement sessions to clarify strategy requirements to finalize intake.
- Builds messaging solution and conducts self-quality assurance testing.
- Conducts peer-review quality assurance for Marketing Operations counterparts to enable a deployment ready status.
- Actively monitors solution deployment for a limited period to readily identify potential bugs to remediate or mitigate.
- Utilizes business intelligence reporting or direct analytical queries to determine the business impact of the solution, and then utilizes that insight in go-forward refinement sessions or team reporting.
What we need from you to be part of this story:
- 4+ years of experience in marketing operations, analytics, or a related fields.
- CRM platform experience (such as Braze, Salesforce Marketing Cloud, or similar).
- Understanding of messaging best practices (email, push, in-app).
- Advanced level of English (required).
- SQL knowledge (is a plus).
- High attention to detail and a focus on quality, with the ability to spot potential bugs.
- Superb writing skills for documentation, solution design, and insights reporting.
- Effective communication skills for working with globally diverse teams.
- Curious and analytical mindset, with a strong desire to learn and grow professionally.
- Ability to be on-call during business-critical launches.
Additional Information:
At Disney, we believe it takes great people to create the memorable experiences, products and services our consumers know and love. We are a team of storytellers and hire under equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability and gender identity. We foster a corporate culture of belonging and inclusiveness, which empowers our staff and company to thrive. At Disney, everyone has the opportunity to speak up and participate, grow and share ideas.
“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.” Walt Disney
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Sur The Walt Disney Studios:
Depuis plus de 95 ans, The Walt Disney Studios représentent la base sur laquelle The Walt Disney Company s’est construite. Aujourd’hui, il propose des films, des histoires en épisodes, de la musique et des mises en scène de qualité aux consommateurs du monde entier. The Walt Disney Studios regroupe un ensemble de studios de cinéma respectés, notamment Disney, Walt Disney Animation Studios, Pixar Animation Studios, Marvel Studios, Lucasfilm, 20th Century Studios et Searchlight Pictures. Il abrite également Disney Theatrical Productions, le producteur de spectacles de renommée mondiale.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à TWDC Argentina S.A. , qui fait partie d’une entreprise que nous appelons The Walt Disney Studios.