Supervisor, AdOps Specialist & Programmatic Ops

BUILD SOMETHING BIGGER THAN YOURSELF 
 

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

How will you contribute to our magical experience?

Join our LATAM Digital Ops team and help shape the future of streaming ad operations.

The Supervisor, AdOps Specialist & Programmatic Ops will join the team to contribute to the development and success of the LATAM Ops team, bring expertise in streaming operations, becoming a key player in this growing area.

This is an exciting opportunity to become an expert in streaming operations while working with a growing regional team. You will directly contribute to its development and success.

We are looking for a candidate with a keen eye for detail, a proactive approach to troubleshooting, strong analytical skills and excellent communications skills.

This role also requires the ability to meet deadlines while managing multiple tasks simultaneously.

If you are someone who enjoys tackling new challenges every day and working with a fun and motivating team, then this is a great role for you.

The Supervisor, AdOps Specialist & Programmatic Ops will be responsible for:

• Oversee daily programmatic operations, providing exceptional service to our sales team. This includes analyzing active deals in different DSPs, generating analytic reports, and troubleshooting both internal and external issues.
• Collaborate directly with Engineering, Ad Tech Vendors, and US AdOps support teams to troubleshoot and resolve technical issues and daily reporting problems.
• Participate in the Quality Assurance (QA) process for streaming campaigns, meticulously reviewing the implementation details before campaigns go live.
• Escalate and manage system-wide bugs to ensure timely resolution and minimize business impact.
• Work on specific analysis reports for live sports operations.

Strategic Contributions:

• Spearhead Ad Ops training and documentation best practices, implementation, and technical limitations for new products and vendors.
• Maintain a regional overview of inventory and analyze campaign performance and competition.
• Present weekly and monthly business and performance analysis and insights.
• Partner with the team leader to manage new projects.

What we need from you to be part of this story:

• Minimum 5 years of Digital and programmatic ad operations experience within an advertising agency or publisher.
• Experience trafficking video and working with different vendors.
• Strong understanding of and experience with tags, trafficking, and troubleshooting.
• Strong communication skills.  Ability to convey technical concepts to a non-technical audience.
• Familiarity with digital advertising standards and best practices.
• Strong analytical experience.
• Excel power user.
• Prior experience in managing/participating in multi-departmental work groups.
• Superior prioritization and time management skills.
• Experience with project management tools.
• Strong knowledge in Google Ad Manager, DV 360, Google Campaign Manager 360, Magnite, JIRA, and Power Apps.
• Advanced level of English. Portuguese is a plus.
• Willingness to work on a rotating schedule, including weekends and holidays, as required by business operations.

 Additional Information:

At Disney, we believe it takes great people to create the memorable experiences, products and services our consumers know and love. We are a team of storytellers and hire under equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability and gender identity. We foster a corporate culture of belonging and inclusiveness, which empowers our staff and company to thrive. At Disney, everyone has the opportunity to speak up and participate, grow and share ideas.

“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.” Walt Disney