Sr Solutions Engineer I
Postuler maintenant Postuler ultérieurement Job ID 10141497 Emplacement Bangalore, Inde Entreprise The Walt Disney Company (Corporate) Date de publication 17/02/2026Ce rôle est considéré comme un poste à distance, ce qui signifie que l’employé(e) travaillera à distance de manière continue et qu’il n’aura pas d’espace de travail attribué à un endroit désigné par la Société.
Résumé du poste:
About the Role
The Walt Disney Company is seeking a highly skilled and experienced Senior Software Developer to lead development efforts for the MyDisneyToday ServiceNow portal—a world-class end-user experience platform for internal Disney employees.
As a Developer Lead, you will translate business requirements and user stories into functional, scalable, and intuitive software solutions. You’ll be responsible for designing, developing, testing, and implementing complex ServiceNow applications that enhance operational excellence and employee experience across the enterprise.
This role is ideal for a certified ServiceNow developer with deep expertise in Service Portal, UI/UX design, and agile methodologies. You’ll collaborate with cross-functional teams to deliver high-impact solutions aligned with Disney’s technology roadmap and business goals.
Key Responsibilities
Lead the design and implementation of ServiceNow Portal experiences for end users, balancing performance, accessibility, and platform best practices.
Develop, test, and deploy innovative software solutions using ServiceNow technologies, including Employee Center Pro.
Collaborate with product teams, architects, and engineering leads to ensure cross-platform alignment and technical excellence.
Provide Tier 3 engineering support, ensuring platform health, stability, and supportability.
Act as a peer group leader, ensuring team delivery aligns with platform standards and processes.
Serve as an escalation point for complex technical issues and inquiries.
Drive UI/UX decisions that meet business requirements and accessibility standards.
Understand the implications of design decisions across interconnected systems.
Basic Qualifications
Minimum 5 years of experience in software engineering or development, with at least 5 years on the ServiceNow platform.
Minimum 3 years of hands-on experience with ServiceNow Portal technologies, including Employee Center Pro.
Strong proficiency in JavaScript, Java, REST, XML, HTML, and CSS.
Deep understanding of ITIL v3 or later and ITSM best practices.
Demonstrated experience leading small teams and delivering business outcomes.
Strong communication, writing, and executive presentation skills.
Experience with agile methodologies (e.g., PMI-ACP, SAFe, ICP-ACC).
Preferred Qualifications
Experience with multiple platforms and integrations.
Advanced certifications in ServiceNow (e.g., Certified Systems Administrator, Certified Application Developer).
Additional training in agile, product management, or software engineering.
Master’s degree in Computer Science, Engineering, or MBA.
Education
Required: Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.
Preferred: Master’s degree in Computer Science, Engineering, or Business Administration.
Key Attributes
Strategic thinker with a broad perspective on business and technology.
Strong relationship builder and effective communicator across diverse teams.
Results-driven with a focus on metrics, customer satisfaction, and continuous improvement.
Creative problem solver who challenges the status quo and inspires innovation.
Change champion who adapts to uncertainty and supports new initiatives.
Team builder who mentors others and fosters a culture of excellence and inclusion.
Decision-Making & Supervision
Operates with minimal supervision and high autonomy.
Participates in determining objectives and plans own activities.
Work is reviewed upon completion; decisions are made independently within defined parameters.
Seeks approval occasionally, typically when operating outside normal parameters.
Why Join Us?
At Disney, technology powers the magic. As part of our Enterprise Technology team, you’ll help build and maintain the systems that support our iconic brands and global operations. We offer a collaborative work environment, opportunities for growth, and a culture that celebrates diversity, creativity, and innovation.
Sur The Walt Disney Company (Corporate):
Chez Disney Corporate, vous verrez comment les secteurs d’activités qui animent les marques puissantes de la société se rassemblent pour former la société de divertissement la plus novatrice, développée et admirée au monde. En tant que membre d’une équipe d’entreprise, vous travaillerez avec les leaders de classe mondiale qui mettent au point les stratégies qui permettent à The Walt Disney Company de rester à la pointe du divertissement. Collaborez avec d’autres penseurs novateurs pour permettre aux meilleurs conteurs de créer des souvenirs pour des millions de familles du monde entier.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney (India) Private Limited , qui fait partie d’une entreprise que nous appelons The Walt Disney Company (Corporate).