Sr Systems Analyst
Postuler maintenant Postuler ultérieurement Job ID 10149107 Emplacement Anaheim, Californie, États-Unis Entreprise Disneyland Resort Date de publication 07/05/2026Résumé du poste:
About the Role & Team
If you are reading this, we can guess two things about you: You love bringing technology to people, and you want an opportunity to make magic with the Disney Experiences team. In a day at work, you may attend meetings to improve processes around the globe, troubleshoot integrations with the teams around safety systems and ride control systems, and gather requirements for new location requirements at new attractions.
As a Sr. Systems Analyst, your primary responsibility is to provide on-site support, training, troubleshooting, implementation and development as related to the asset management system (Maximo). Other responsibilities will include process support for the Worldwide Safety, Health, Engineering & Sourcing (WSHES) organization systems and technology.
You will report to the Sr Mgr-FOS System Reporting & DLR System Processes.
What You Will Do:
Managing project tasks for the deployment of Maximo related application across mobile and desktop environments
Facilitate training for supported systems with users at all levels
Assist users through training and knowledge sharing to enhance understanding and capabilities
Communicate system impairments, outages, and resolution to the user community
Grow team analysts through mentorship, sharing of best practices, and documenting solutions
Troubleshooting general systems maintenance tasks (i.e., creating/adjusting user accounts, PM module maintenance, Work Order tracking module, data integrity, reporting, etc.)
Identify and seek resolution to issues at all application/network/interface/technology/database levels of supported services
Leverage internal system tools to enhance capabilities for users and implement requirements for requested enhancements (no-code toolsets)
Working a variety of shifts to support deployment schedules
Proven ability to work independently with minimal supervision
Automate internal processes and increase the efficiency of recurring tasks
Guiding strategic initiatives for team analysts as Subject Matter Expert
Required Qualifications & Skills:
Proven Database experience utilizing SQL/Oracle query language, including writing complex queries
Self-starter with the ability to identify gaps/needs and work to improve/resolve through necessary channels
Understanding of business impacts and emergent issues, prioritizing risk to decrease resolution time
Strives to achieve high customer service satisfaction
Ability to complete/prioritize projects autonomously and communicate proactively to ensure leadership awareness
Detail-oriented with solid communication skills
Demonstrated partnering skills with local and distributed work teams
Flexibility to adapt to changing priorities in a dynamic environment
Provide after hours on-call support for the client group in a team rotation
Ability to be flexible with work schedule, including weekends and holidays
Comfortable with facilitating/speaking with small to large groups in meeting and training environments
Demonstrated problem solving skills, as well as continuous improvement process skills
Ability to analyze business solutions to recommend efficient technical needs
Preferred Qualifications & Skills:
Business Objects, Snowflake, Tableau or other reporting and data management experience
Experience in Enterprise Asset Management (particularly Maximo)
Experience with evaluating code based solutions (Java, Python, .Net)
5+ years supporting technology implementations/customer support
Education:
Bachelor’s degree in Computer Science or technology related field, or equivalent experience.
Preferred Education:
Facilities Management certifications
ITIL Foundation certifications
Agile project management certifications
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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The hiring range for this position in California is $105,100.00-$140,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sur Disneyland Resort:
Quand Walt Disney ouvrit Disneyland le 17 juillet 1955, il déclara qu’il espérait qu’il serait « une source de joie et d’inspiration dans le monde entier ». Depuis, le Disneyland Resort a accueilli plus de 800 millions d’hôtes et s’est agrandi pour devenir une destination de villégiature familiale de classe mondiale multi-facettes de plus de 200 hectares, avec deux célèbres parcs à thème Disney, trois hôtels et l’incroyable quartier de commerces, de restauration et de divertissement nommé le Downtown Disney District. Grâce à une combinaison de créativité, de technologie et d’innovation, le complexe porte la narration à de nouveaux sommets, et les Cast Members du Disneyland Resort jouent un rôle essentiel pour donner vie à cette magie de Disney à l’intention de milliers d’hôtes chaque jour.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Walt Disney Parks and Resorts U.S., Inc. , qui fait partie d’une entreprise que nous appelons Disneyland Resort.
Walt Disney Parks and Resorts U.S., Inc. est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.